JAL | Ticket Refund and Cancellation Charges

About changes and refunds Open

Booking changes, cancellations, and refunds initiated by the customer

Information about the procedures for changing and cancelling bookings, as well as refunds.

Changes, cancellations, and refunds

Changes and refunds when flight schedules are expected to change

Information about what will happen and what to do when there is likely to be a delay or cancellation of the booked flight due to inclement weather, aircraft problems, etc.

Guidance for delayed/canceled flights

In case you are unable to proceed, you can submit your request for ticket refund thrugh this online form.

The refund Form for Domestic Tickets

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

No fee

After flight departure

Approximately 20% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	Approximately 5% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

Approximately 5% of the fare amount before taxes

After flight departure

100% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Purchase date until 55 days before departure date	Approximately 5% of the fare amount before taxes
54 days before departure date until flight departure	Approximately 50% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Purchase date until 55 days before departure date

Approximately 5% of the fare amount before taxes

54 days before departure date until flight departure

Approximately 50% of the fare amount before taxes

After flight departure

100% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Purchase date until 55 days before departure date	Approximately 5% of the fare amount before taxes
54 days before departure date until flight departure	Approximately 50% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Purchase date until 55 days before departure date

Approximately 5% of the fare amount before taxes

54 days before departure date until flight departure

Approximately 50% of the fare amount before taxes

After flight departure

100% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Purchase date until 55 days before departure date	Approximately 5% of the fare amount before taxes
54 days before departure date until flight departure	Approximately 50% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Purchase date until 55 days before departure date

Approximately 5% of the fare amount before taxes

54 days before departure date until flight departure

Approximately 50% of the fare amount before taxes

After flight departure

100% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

No fee

After flight departure

Approximately 20% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

No fee

After flight departure

Approximately 20% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

No fee

After flight departure

Approximately 20% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

No fee

After flight departure

Approximately 20% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

No fee

After flight departure

Approximately 20% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	Approximately 50% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

Approximately 50% of the fare amount before taxes

After flight departure

100% of the fare amount before taxes

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	Approximately 50% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Date/time of Refund

Cancellation/Refund Charges

Before flight departure

Approximately 50% of the fare amount before taxes

After flight departure

100% of the fare amount before taxes

Ticket Refund and Cancellation Charges

About changes and refunds Open

Booking changes, cancellations, and refunds initiated by the customer

Changes and refunds when flight schedules are expected to change

Flex

Saver

Special saver

Round Trip Saver

Promotion

JALCARD Flex

Business Flex

Shareholder's Flex

Remote Island Flex

Specific Route Flex

Sky Mate Fare and JALCARD Sky Mate Fare

Senior Citizen Fare

Search cancellation charge