Award reservations will be accepted from 10:00 (Japan time), 360 days prior to flight departure.
|Reservations made on the JAL website||Reservations made by phone|
|48 hours (departure city time) prior to the departure of the first flight sector||24 hours prior to the departure of the first flight sector (departure city time)|
If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.
Convert departure city time to your local time (Restrictions apply to the cities that can be selected for time conversion.)
How to request Partner Airlines Award Tickets from the JAL Mileage Bank top page
Please log in to your JMB account to request an award. After logged in, please follow the steps below from the JAL Mileage Bank top page.
1Click "Award Redemption (Air)" from "Member Menu".
2Click "Book JMB Partner Airlines Award Ticket" from the "International award ticket" menu.
When making requests by phone, please contact the JMB Award Reservations Desk/JMB Center below.
JMB Award Reservations Desk/JMB Center
Please call the JMB International Reservations Desk/JMB Center below to make an award ticket reservation for the following awards.
Alaska Airlines: First Class
China Eastern Airlines: China domestic sectors
LATAM Airlines: LATAM Airlines Equador(XL) and LATAM Airlines Argentina(4M) flight numbers, combinations of LATAM Airlines(LA) and LATAM Airlines Brazil(JJ)
Jetstar Japan: International flights
At the time of making the reservation, you must already have in your JMB account the total amount of mileage that is needed for the award. If you do not have enough miles, you will not be able to make a reservation.