How to check in online

By completing web check-in, you may skip the check-in procedures at airport. Web check-in procedures vary depending on the remained time prior to flight departure.

Due to transformation of Passenger Service System, JAL web check-in service for international flight will be temporarily unavailable from November 11, 2017 (Sat) 0:00 (Japan Standard Time), and scheduled to resume for each airport sequentially. Please check the "web check-in reopening schedule" for more details.

In addition, a new service "web check-in advance registration (automatic check-in)" is starting from December 15, 2017 (Fri) 8:00 (Japan Standard Time) for all departure airports.

We apologize for any inconvenience caused and appreciate your kind understanding.

opens in new windowWeb check-in reopening schedule

If you have applied web check-in by November 10 (Fri) 23:59 (Japan Standard Time)

For flights departing from November 16 (Thu) to December 15 (Fri) 07:59 (Japan Standard Time), check-in will NOT be executed 24 hours prior to the scheduled departure time, even if you have applied web.

  • *Notification e-mail of the check-in result will not be sent.
  • *Home Print Boarding Pass and Mobile Boarding Pass will not be available.
  • *Your pre-selected seat during the web check-in will remain confirmed without being affected.

Please check in at the airport counter or use the Self Check-in Machines (Kiosk).
Web check-in will be resumed for each airport sequentially. You may check the "web check-in reopening schedule" above and check in online again accordingly.

More than 24 hours before your flight departure time

From 24 hours before to 1 hour before flight departure time

  • *Web check-in advance registration (automatic check-in) is not applicable to package/tour passengers. Please check in via the "Check in now" button from 24 hours prior to flight departure.
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