FREE Wi-Fi on JAL domestic flights

The paid inflight internet can be used free of charge now.Promotion period:February 1, 2017 to August 31, 2017 (boarding date)

Stay connected on board,a new travel style in the sky.

Enjoy free internet access on our Wi-Fi-equipped
aircraft across Japan.

  • *For Nagoya (Chubu) - Okinawa (Naha), Okinawa (Naha) - Miyako / Ishigaki routes, inflight Wi-Fi is available on some flights only. You may check the latest departure and arrival information starting one day prior to departure for the Wi-Fi availability on your flight.
  • *Except flights operated by J-AIR/JAC/RAC/HAC flights and international aircrafts.

Information

Following OS and browsers are supported.

Supported OS, Browser / Model Mobile Devices / Tablets Laptops
OS iOS Android Windows Mac

Browser

 Safari ● - -

●
Google Chrome - ● ● ●

Please update your OS and browsers to the latest version.

  • *To enjoy video program on J-AIR ,please be connected from browser.

3 steps only! How to connect to Wi-Fi on board

Before you fly
Turn on the Airplane Mode before take-off.Turn on the Airplane Mode before take-off.
On the plane
  1. step1

    Equipped with personal screen Connect to "Japan Airlines" Wi-Fi network.

    Without Personal Screen Connect to "gogoinflight" Wi-Fi network.

  2. step2

    Open an internet browser.

  3. step3

    Select "Free Internet" button on the Wi-Fi portal page.

For more details about internet access on domestic flights, please refer to the User Guide.

Equipped with personal screen User Guide (PDF file, approx. 5.2MB)

Without Personal Screen User Guide (PDF file, approx. 2.6MB)

Inflight entertainment with Wi-Fi connection

Inflight internet access
Enjoy Web browsing or check e-mail during your flight.
Flight map
Check the real-time status of your flight.
Video
Free video program streaming is available.
Weather
Check the weather at the destination.

Book JAL domestic flight and use the inflight Wi-Fi for free!

Search price and book now

From
To
Departure Date
Return Date
Adult
Child(3 to 11 years)
Infant(0 to 2 years)
Class

About child/infant

SEARCH

Notes

  • Services may not be fully available on some aircrafts.
  • As inflight Wi-Fi relies on the use of communications satellites, access to the Internet may be lost or unstable in certain flight status and weather conditions.
  • Displaying webpages and downloading or uploading data may take more time than you are accustomed to.
    It may also be difficult to establish a connection at times of heavy network access by other users.

For inquiry

For questions regarding this service, including technical problem in connectivity, charge, or request for invoice, please contact the number below.

Equipped with personal screen

Panasonic Avionics Customer Support

Contact by e-mail

Toll-free in Japan (Japanese / English)

0120-959-033

  • *IP phone is not supported.

For international call (Japanese / English)

+1-213-221-6130

  • *Phone charges (if any) will be appled to the caller.

Business Hours

Japanese: 9:00-17:30 JST (except Sat., Sun., public holidays, Year End and new Year Holidays)
English: 24hours

Without Personal Screen

Gogo Customer Support

Contact by e-mail

Japanese:

English:

To Page top