Pay by e JAL Point
Tickets reserved through the JAL website or by phone through the JAL call center (Domestic Reservation and Information) may be paid for in part * or in full with e JAL Points.
Miles cannot be converted to e JAL Points in the middle of a purchase, so please convert them before you start your purchase.
To use e JAL Points, you must be the JMB member or a spouse, child, grandchild, sibling, parent, or grandparent of the member.
- *The remaining balance must be paid by credit card.
Day of departure
- *For tickets with a purchase deadline, the prescribed deadline applies.
How to use
STEP1Book a flight ticket
Book your domestic flight ticket through the JAL website or JAL call center (Domestic Reservation and Information).
[If the points-holder (member whose e JAL Points are used) is traveling]
Log in to the points-holder's account before booking.
[If the points-holder is not traveling]
Book as someone other than the points-holder.
(If a traveler is also a JMB member, do not log in; enter the traveler's membership number alongside his/her name.)
STEP2Pay by e JAL Point
After completing your booking, choose the "e JAL Points and Credit card" tab on the purchase screen and enter the number of e JAL points to apply to the purchase.
When booking as someone other than the points-holder, enter the points-holder's membership number and password on this screen.
The amount can be set for each traveler in 10 yen increments.
Click or tap the "Confirm Amount" button to calculate the amount of e JAL Points to apply.
If a balance remains after applying points, please enter credit card details in the space provided.
Once the purchase is complete, a "Purchase completed" screen will appear. Please be sure to write down the order number on this screen.
- *If the paying member is traveling and pays the full amount with e JAL Points, no order number will be displayed. Please be sure to bring the paying member's JMB/JAL Card on the date of travel.
STEP4Prepare things needed for the flight
Passengers will need to have their 2D barcodes (e-ticket itinerary/receipt) or JMB/JALCARD ready for boarding.
STEP5Board the flight at the airport
JAL Touch & Go boarding (no need to check-in)
After arriving at the airport, you can go straight to the security checkpoint.
To board, tap your IC-equipped JMB card/JALCARD, 2D barcode (e-ticket itinerary/receipt), or Osaifu-Keitai® (the initialized JAL Touch & Go) to the boarding information reader at the security checkpoint.
- *If you need to check in at the airport counter or Self Service Check-in and Ticketing Kiosk, please have the Order Number (Confirmation Number) on hand.
Check-in at the airport
Please complete check-in procedures using a Self Service Check-in and Ticketing Kiosk.
Notes on making payments by e JAL Point
You may obtain the receipt from Self service check-in and ticketing KIOSK at the airport, airport ticketing counter, or use the Website Receipt Display Service (display and print receipt online).
|Booking changes and cancellations||
You may cancel your booking through JAL website or JAL call center.
e JAL Points will be credited back to the paying member.