JAL Group Airlines Domestic Award Tickets

Award tickets for JAL Group domestic flights start at 6,000 for one-way travel and 12,000 miles for round-trip travel

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Deadlines for Award Reservations

Award reservations will be accepted from no earlier than 9:30 AM (Japan time) 330 days prior to departure and no later than 1 days prior to the departure date (Japan time).

  • If your return flight is not yet available for booking, your outbound flight and return flight cannot be booked in the same transaction.
    Please book your round-trip itinerary after reservations are officially accepted for your return flight, or book your outbound flight and return flight separately.
  • Separate rules and conditions may apply to discount mileage award tickets and other promotions.

How to Request Awards

Requests for award ticket must be made through JAL web site or the JMB Domestic Award Reservations Desk/JMB Center of your membership region.

How to request JAL Group Airlines Domestic Award Tickets

Your region

How to request JAL Group Airlines Domestic Award Tickets

To make requests by phone, please contact the JMB Award Reservations Desk/JMB Center below.

JMB Award Reservations Desk/JMB Center

  • Please be sure you dial the correct telephone number.
  • Reservations for codeshare flights with Fuji Dream Airlines, Amakusa Airlines will not be accepted on the JAL website. All reservations must be made by phone. For more information, please refer to the link below.
  • Separate rules and conditions may apply to discount mileage award tickets and other promotions.
  • Please click the link below to see how to apply award tickets using the applicable promotion.

Reminders When Requesting Awards

  • At the time of making the reservation, you must already have in your JMB account the total amount of mileage that is needed for the award.
  • Miles will be deducted and the award ticket issuance process will be started immediately upon completion of the award reservation/request.
  • Waitlisting is not permitted.
  • Award tickets for open itineraries cannot be issued. All flight sectors must be confirmed.
  • Please note that the number of seats for award travel may be limited, or may not be available at the time of reservation commencement.
    Seats may not be available for award use even if available for booking.
  • Once an award redemption has been completed, the number of flight sectors cannot be changed at a later transaction (such as changing from one flight sector to two flight sectors or vice versa).
  • Separate rules and conditions may apply to discount mileage award tickets and other promotions.
  • Please note the following if you will be making your request through the JAL website:
  • Miles will be deducted immediately from the account of the logged in member and the award ticket issuance process will be started immediately upon completion of the award reservation/request.
  • Up to four passengers can be booked in one transaction
    (maximum of four adults/children and two accompanying infants).
  • For members in the Japan region who have registered to the JALCARD Family Program, awards redeemed by pooling family mileage may be used by the primary member, the primary member's spouse, the primary member's second-degree relatives, or the spouse of the primary member's brother/sister-in-law. For more details, please refer to the notes on redemption of awards using the JALCARD Family Program.
  • For members in regions other than Japan, please refer to the notes on award redemptions using the JAL Family Club mileage pool.
  • As the following passengers may need special arrangements, please contact the JMB Domestic Award Reservations Desk after completing your booking. If you are a member in a region other than Japan, please contact the JMB Center of your membership region.

(Please note that in some cases, these passengers may not be able to board due to operating aircraft.)

  • Customers who request Special Assistance
  • Passengers travelling on JAC or RAC flights who will check in large or numerous pieces of baggage

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