- Passengers arriving on JAL flights proceed as follows: Level 3 (gate) → Level 4 (Skywalk) → Level 2 (Immigration / Customs)
There is no quarantine inspection.
After arrival, perform the entry and customs procedures at a KIOSK terminal.
Take the receipt produced by the terminal to the counter. Present the receipt with passport to the immigration official.
The immigration official will ask questions such as the purpose and duration of your trip, so please answer in English (or French).
Guests who will only be using the staffed counter(guests using wheelchairs, etc.) must fill out the customs declaration form.
Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.
Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.
Check-in opens 3 hours prior to departure.
There is no immigration check when departing Canada.
An in-line security inspection is carried out, so there is no need to queue to have carry-on baggage inspected.