[SINGAPORE] SINGAPORE (CHANGI) INTERNATIONAL AIRPORT

Flights operated by JAL depart from and arrive at Terminal 1.

Updated: 2023/4/27

Notices

        Transit at Singapore Changi International Airport will resume.*However, itineraries that require entry into Singapore are not eligible

Arrival

Arrival flow

1

Immigration

2

Baggage Claim

3

Customs

Layout

Key to symbols

開く

Security Zone

Public Zone

Security Zone (no use)

Arrival

Departure

Connection

Stairs/Escalator

Elevator

Toilets

Currency Exchange

Information

Taxi

Bus

Train

Parking

Flights operated by JAL will arrive at Terminal 1.

Terminal 1

Arrival regulations

Quarantine

Yellow fever: If you have traveled via a contaminated area within the past 6 days, vaccination is required.

Immigration

Japanese citizens generally do not require a visa for stays of 3 months or less. However, you must have a return or onward airline ticket.
The remaining validity on your passport must be at least 6 months.
When entering Singapore via Changi Airport without a visa, you will be granted a stay up to one month, but the authorities sometimes shorten this to 2 weeks.
It may be possible to extend this to 30 days at the downtown Immigration Office in subsequent days.

  • IMPORTANT
    • Please be aware that smoking in the airport outside of the smoking areas is strictly forbidden.
    • If you have over SGD 20,000 or foreign currency/checks of an equivalent value, you need to declare the total amount of money in your possession when entering and leaving Singapore. There are currency declaration forms available at Immigration when entering and leaving Singapore.

Customs

Duty-free applies to persons aged 18 and above. If you are in excess of the duty-free limit, please go to the counter with the red light and make a verbal declaration.

  • IMPORTANT
    • It is also possible to purchase duty-free items on arrival.
    • All tobacco products are subject to tax.
    • Some tobacco cannot be brought in due to Singapore Customs regulations. Please refer to below URL for more details.

      opens in new windowOverview of tobacco control

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowInquiriy - JAL International Reservation and Information

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

1

Check-in

2

Immigration

Layout

Key to symbols

開く

Security Zone

Public Zone

Security Zone (no use)

Arrival

Departure

Connection

Stairs/Escalator

Elevator

Toilets

Currency Exchange

Information

Taxi

Bus

Train

Parking

Flights operated by JAL will depart from Terminal 1.

Terminal 1

Departure regulations

Check-in

From 3 hours to 60 minutes prior to each departure time
Please check in at the JAL check-in counters.

Location: Terminal 1, ,ROW 1

The following passengers can also use the Premier Check-in Lounge (*).
Business Class passengers, JMB Diamond, Sapphire, and Crystal members, JGC Premier and JGC members, and oneworld Elite status members.

From 12 hours to 3 hours prior to each departure time

 Early Check-in Lounge is temporary closed.

Location: Early Check-in Lounge at 2nd Floor, Terminal1
              Early Check-in Lounge at 1st Floor, Jewel
Reception hours: 06:00-23:59 (From 12 hours to 3 hours prior to departure within these hours.)

Eligible passengers: All passengers (excluding comprehensive fare (IT/IIT) ticket holders)
It is not possible to make changes to flight tickets, excess baggage fee payments, upgrades, etc. in this lounge.

The following passengers can also use the Premier Check-in Lounge*.
Business Class passengers, JMB Diamond, Sapphire, and Crystal members, JGC Premier and JGC members, and oneworld Elite status members.

* Premier Check-in Lounge 

Premier Check-in Lounge is temporary closed.

Priority counters are available for JMB upper level members and oneworld Elite status members.
(In some cases, it may not be possible to process airline ticket changes, excess fee payments, and upgrades.)

Immigration

Please show your passport.

  • IMPORTANT
    • If you have over SGD 20,000 (changed from SGD 30,000 on September 1, 2014) or foreign currency/checks of an equivalent value, you need to declare the total amount of money in your possession when entering and leaving Singapore. There are currency declaration forms available at Immigration when entering and leaving Singapore.

Carry-on baggage Security check

A security inspection is carried out at the entrance to each departure gate. Liquids, sprays, and gels can be taken on the aircraft provided each item is 100ml or less, and the total amount does not exceed one liter. Please note that water and other drinks purchased in the terminal cannot be brought into the departure gate waiting area if they exceed the maximum size.
Alcohol, cosmetics, and other items bought in Changi Airport duty-free shops may be taken onto the aircraft provided that they are in plastic bags approved by airport authorities.

open in new windowRestrictions on carrying liquid onto an aircraft

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