Flights operated by JAL depart from and arrive at Terminal 2.
Updated: 2023/07/18
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Security Zone
Public Zone
Security Zone (no use)
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Stairs/Escalator
Elevator
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Currency Exchange
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Taxi
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Parking
If you have symptoms such as fever and vomiting, and you need to make a quarantine declaration, please inform an official.
Please fill out an arrival card and present it along with your passport.
Your passport will be returned after it has been stamped with an arrivals stamp, and your arrival card will be retained by the official.
If you are carrying or are in possession of items to declare, please fill out a customs declaration form and present it to a customs official at the red tax counter. It is not necessary to record the details for passengers under 16 who are accompanied by an adult.
It is not necessary to complete a customs declaration form if you have no items to declare. Please proceed to the green tax exempt counter.
Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.
Inquiriy - JAL International Reservation and Information
Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.
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Security Zone
Public Zone
Security Zone (no use)
Arrival
Departure
Connection
Stairs/Escalator
Elevator
Toilets
Currency Exchange
Information
Taxi
Bus
Train
Parking
Check-in opens 3 hours prior to departure.
Please present your passport and ticket at the check-in counter to receive your boarding pass.
The latest time for check-in is 60 minutes prior to departure for all passengers, including Business Class passengers.
Please note that if you attempt check-in any later than this, you may not be able to board the aircraft.
Check-in for flight JL88 is handled at counter M20~25 at Terminal 2.
Please note that check-in for code share flights with China Southern Airlines (CZ) is handled at Island P/Q.
Please show your passport and boarding pass. Your passport will be stamped with a departure stamp.
You will need to undergo a body scan, and have your carry-on baggage X-rayed.
Please fill out the application for "Entry/Exit Health Declaration Form" via Wechat, app or web.
If you are carrying or are in possession of items to declare, please fill out a customs declaration form and present it to a customs official at the red tax counter. It is not necessary to record the details for passengers under 16 who are accompanied by an adult.
(If you are a Chinese resident in possession of cameras, video cameras, computers, etc. exceeding a value of CNY 5000 that you intend to bring back into China in future, please complete two declarations.)
If you do not have anything to declare, please proceed to the green tax exempt counter.
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