Shareholder's Flex

Information

This fare will be valid from April 12, 2023.
This fare is not available prior to April 11, 2023. If you wish to use the ticket prior to April 11,2023, please refund your ticket with the new fare and purchase another ticket for the applicable period.

Booking deadline Same day
Changes permitted Yes
Discount Child discount only    Details
Transfer fare Available   Details

Eligible airlines

Issuers Eligible flights
Japan Airlines (JAL)    Sample All JAL Group flights *1
Japan Transocean Airlines (JTA)   Sample JTA flights only *2
Japan Air Commuter (JAC)    Sample The routes specified on the Shareholders Discount Coupons *3
Ryukyu Air Commuter (RAC)    Sample RAC flights only
  1. JAL/JTA/RAC flights (including codeshare flights)
  2. JAL flights also eligible on routes operated by joint contract carriers (Tokyo (Haneda) = Ishigaki/Miyako/Kumejima)
  3. JAL flights also eligible on these routes

Coupons required

One coupon per person, per segment

Eligible routes

All domestic routes operated by the JAL Group

Dates

April 12 - October 28, 2023

Peak: July 1 - August 31, 2023

Off-peak: All other dates

  • Each flight has a limited number of seats available.

Booking/Ticket purchase deadline

  • From 9:30 am, 330 days before the departure date,until the departure date.

A JAL Shareholders Discount Coupon valid for the departure date is required.

  • After booking, please purchase before the purchase deadline.

(If the deadline passes, your booking will be cancelled without prior notice.)

Ticket validity

The ticket is valid for the date of issue plus 1 year starting the day after the date of issue, or for the validity period listed on the JAL Shareholders Discount Coupon, whichever is shorter.

Booked tickets are valid only for the specified booked flight. Please change or cancel your booking prior to departure time if you do not plan to board the booked flight. (Tickets not changed or canceled by departure time cannot be used to fly.)

Changes

Booking changes are permitted.

  • Changes to the travel segment or the passenger are not permitted.
  • Please ensure changes are made at least 20 minutes prior to the booked flight's departure.
  • If a booking change results in a different fare amount at the time of the change than at the time of purchase, the difference must be either paid or refunded.
  • Flight boookings cannot be changed after the JAL Shareholders Discount Coupon's expiration date.
  • Travelers to/from Tokyo (Haneda/Narita), Osaka (Itami/Kansai/Kobe), and Fukuoka (Fukuoka/Kitakyushu) may choose either airport as their point of departure/arrival.

Cancellation/refund

Cancellations must be made at least 20 minutes prior to the departure time of the booked flight.

The deadline to receive a refund is 30 days from the day after the ticket expires.

Time of refund Cancellation charges
Before departure No charge
After departure Approximately 20% of fare

When obtaining a refund for a previously issued Shareholder's Flex ticket, a ticketing code for a Shareholder's Flex replacement ticket will be displayed only if the Shareholders discount coupon has not yet expired and the refund deadline for the purchased ticket has not yet passed.

Ticketing codes for Shareholder’s Flex replacement tickets can be used in the same way as a regular ticketing code as long as it remains valid.

The code will appear on the cancellation and change completion pages. Please be sure to retain it.

Cabin class

Economy: Booking allowed
Class J: Booking allowed, same-day upgrade allowed*

First Class: Booking allowed, same-day upgrade allowed*

  • Same-day upgrades may be requested at the departure airport if there are seats available in First Class or Class J.

Mileage accumulation rate

Economy: 75%

Class J: 85%

First claas: 125%

Notes

  • It cannot be used in conjunction with other discounted fares.
  • Tickets purchased with other fares cannot be changed to this fare type.
  • Not applicable to standby tickets.

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*If you wish to apply the discounts for JAL CARD, Shareholder, Customer with Disabilities, Care Giver, Remote Island for departing on/after April 12, 2023, please select the discount from "Discounts for limited passenger" and search.