Shareholder's Flex user guide

Booking deadline Same day
Changes permitted Yes
Discount Child discount only    User guide
Transfer fare Available  User guide
  • This fare is available only to holders of "shareholder discount coupon" valid on the boarding date. The "ticketing code" on shareholder discount coupon is required.
  • (2) The "barcode" on shareholder discount coupon is currently not available.

Eligible airlines

Issuers Eligible flights
Japan Airlines (JAL)    Sample All JAL Group flights *1
Japan Transocean Airlines (JTA)   Sample JTA flights only *2
Japan Air Commuter (JAC)    Sample The routes specified on the Shareholder Discount Coupons *3
Ryukyu Air Commuter (RAC)    Sample RAC flights only
  1. JAL/JTA/RAC flights (including codeshare flights)
  2. JAL flights also eligible on routes operated by joint contract carriers (Tokyo (Haneda) = Ishigaki/Miyako/Kumejima)
  3. JAL flights also eligible on these routes

Coupons required

One coupon per person, per segment

Eligible routes

All domestic routes operated by the JAL Group

Booking/Ticket purchase deadline

From 0 a.m., 360 days before the departure date,until the departure date.

  • A JAL Shareholder Discount Coupon valid for the departure date is required.

How to book via the website


Seat availability

To select search criteria, please select "Shareholder" from "Discounts for limited passenger" under Advanced Settings.

Register ticketing code

When you purchase the ticket, please scrape the scratch portion of the shareholder discount coupon (1) and register the number below it.

  • Please take care not to scratch too hard as this may render the ticketing code unreadable.
  • (2) The "barcode" on shareholder discount coupon is currently not available.
  • After booking, please purchase before the purchase deadline.

(If the deadline passes, your booking will be cancelled without prior notice.)

Ticket validity

The ticket is valid for the date of issue plus 1 year starting the day after the date of issue, or for the validity period listed on the JAL Shareholder Discount Coupon, whichever is shorter.

Booked tickets are valid only for the specified booked flight. Please change or cancel your booking prior to departure time if you do not plan to board the booked flight. (Tickets not changed or canceled by departure time cannot be used to fly.)


Booking changes are permitted.

  • Changes to the travel segment or the passenger are not permitted.
  • Please ensure changes are made at least 20 minutes prior to the booked flight's departure.
  • If a booking change results in a different fare amount at the time of the change than at the time of purchase, the difference must be either paid or refunded.
  • Flight boookings cannot be changed after the JAL Shareholder Discount Coupon's expiration date.
  • Travelers to/from Sapporo(New Chitose/Okadama),Tokyo (Haneda/Narita), Nagoya(Chubu/Komaki),Osaka (Itami/Kansai/Kobe), and Fukuoka (Fukuoka/Kitakyushu) may choose either airport as their point of departure/arrival.


Cancellations must be made at least 20 minutes prior to the departure time of the booked flight.

The deadline to receive a refund is 30 days from the day after the ticket expires.

Time of refund Cancellation charges
Before departure No charge
After departure Approximately 20% of the fare amount before taxes

When obtaining a refund for a previously issued Shareholder's Flex ticket, a ticketing code for a Shareholder's Flex replacement ticket will be displayed only if the shareholder discount coupon has not yet expired and the refund deadline for the purchased ticket has not yet passed.

Ticketing codes for Shareholder’s Flex replacement tickets can be used in the same way as a regular ticketing code as long as it remains valid.

The code will appear on the cancellation and change completion pages. Please be sure to retain it.

Cabin class

Economy: Booking allowed
Class J: Booking allowed, departure date upgrade allowed*

First Class: Booking allowed, departure date upgrade allowed*

  • Departure date upgrade may be requested if there are seats available in First Class or Class J on the day of boarding.

Mileage accumulation rate

Economy: 75%

Class J: 85%

First Class: 125%


  • Shareholder's Flex is 50% discount for Flex (Type B for Economy class). It cannot be used in conjunction with other discount fares.
  • Tickets purchased with other fares cannot be changed to this fare type.
  • Not applicable to standby tickets.

Search tickets

Search price and book now

If you wish to apply the discounts for JAL CARD, Shareholder, etc., please select the discount from "Discounts for limited passenger" and search.

Service advisory regarding changes in domestic fare scheme