During pregnancy
Service 01
FLY ON status members only Win JAL original complimentary Maternity Mark Tag by drawing
Win JAL original complimentary Maternity Mark Tag by drawing
Service 02
We assist pregnant passengers!
for domestic flights
- Information on expectant mothers services including seat selection and pre-boarding service.
about information
- Tips on how to fasten the seatbelt and select a seat to protect your child and spend time during flights.
After childbirth
Service 01
JMB Crystal status offer until the end of the birthday month when the child reaches two.
For JMB members with FLY ON status at the time of childbirth, JMB Crystal status will be offered for up to 12 months if you submit your application before the end of the birth month of the second year after childbirth*.
- Some rules and conditions may be applied.
Service 02
We assist passengers travelling with infants and babies
Assistance is available for customers travelling with infants or small children at the airport and in flight.
Japan domestic flights
- Free baby stroller service
- Child seat installation
- Assistance preparing milk in flight, etc.
International flights
- Free baby stroller service, baby stroller check-in or carry-on
- Baby bassinet
- Child seat installation
- Diapers, child meals, etc.
Service 03
Join Kids Club and enjoy unique experiences offered only by JAL
Kids Club provides unforgettable experiences and learning opportunities, giving the whole family invaluable opportunities to familiarize themselves with our aircraft. There is no annual membership fee.
Special JMB cards are also available for children who join Kids Club.
Airplane Card
Sirotan Card
Shimajiro Card
Special website: Learning through travel for children and parents (available in Japanese only)
This website provides information on how preparing for travel, experiencing the destination, and looking back on the trip can help foster your child’s curiosity and personal development.
On the website, Shimajiro gives tips on how to keep your child relaxed and entertained in a new and different environment on an aircraft, and also introduces different ways to enhance your child’s learning in the airport and in flight.
During child rearing
Service 01
Assistance for children traveling alone
We provide assistance to children traveling alone.
Japan domestic flights
Assistance is provided for children between 6 and 7 years of age who are not accompanied by an adult. (Assistance is also available for children up to 11 years old upon request.)
- A child traveling alone can be accompanied to the boarding gate by a parent or guardian before departure.
- Upon arrival at the destination, a JAL staff member will escort the child to the child's parent or guardian in the arrival lobby.