Jetstar Japan (GK) Award Ticket

Important Information

Jetstar Japan requires that all passengers, including children and infants travelling with an adult, provide valid photographic identification. Expired identification will not be accepted. Accepted forms of photographic identification include:
Juki-card with photo (Basic Resident Register Card), valid passport, driver's license, student identification

Notice

On/After April 1, 2019, reservations for International flight will be accepted from 10:00 am (JST), 360 days prior to departure.

On/after December 19, 2018, bookings for Jetstar Japan domestic Award Tickets are available through JAL website.

Some services are temporarily unavailable at the moment on the JAL website. Please see the following page for the details.

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Deadlines for Award Reservations

Award reservations will be accepted from 10:00 (Japan time), 360 days prior to flight departure.

Reservations made on the JAL website
Reservations made by phone
48 hours (departure city time) prior to the departure of the first flight sector
24 hours prior to the departure of the first flight sector (departure city time)

If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.

  • Depending on the partner airline, award bookings may be accepted within 360 days prior to the date of departure.
  • Awards for partner airlines must be requested after all flights in the itinerary are open for booking.

How to Request Awards

How to request Jetstar Japan (GK) Award Ticket from the JAL Mileage Bank top page

You must be logged in to your JMB account to book an award.
After logging in, please follow the steps below from the JAL Mileage Bank top page.

1Select JMB Partner Airlines Award Ticket in the Popular awards section under Redeem your miles.

2On the displayed menu, select Jetstar Japan (GK) Award Ticket under Book ticket.

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How to request Jetstar Japan (GK) Award Ticket

You must be logged in to your JMB account to book an award. After logging in, please follow the steps below from the JAL Mileage Bank top page.

  1. Select JMB Partner Airlines Award Tickets in the Popular awards section under Redeem your miles.
  2. On the displayed menu, select JMB Jetstar Japan (GK) Award Ticket under Book ticket.

When making requests by phone, please contact the JMB Award Reservations Desk/JMB Center below.

JMB Award Reservations Desk/JMB Center

  • Please call the JMB International Reservations Desk/JMB Center below to make an award ticket reservation for the following awards.
    Jetstar Japan: International flights
  • GK Domestic Award Tickets cannot be booked via domestic reservation services, the JAL website, or the JMB Domestic Award Reservations Desk.

Reminders when Making Reservations

At the time of making your reservation, you must have the total amount of mileage required for award redemption in your JMB account. If you do not have enough miles, you will not be able to make a reservation.

  • Miles will be deducted and the award ticket issuance process will be started immediately upon completion of the award reservation.

Reminders when Requesting and Collecting Awards

  • The procedure for collecting your award ticket is same as for JAL International Award Tickets.
  • All flights must be confirmed in order to issue an award. Award tickets for open itineraries cannot be issued.
  • Waitlists and advance seat selections are not permitted.
  • Please note the JMB partner airline rules for unaccompanied minor (s) under 15 years of age.
  • On Jetstar Japan international flights, some inflight services are available only upon paying a fee.

The JMB International Award Reservations Desk/JMB Center cannot accept pre-orders for such products and services offered by other partner airlines.

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