JAL International Award Tickets

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Reservation Changes

Changes to Awards after Mileage Redemption (Ticket Issuance)

Reservation changes are not permitted, including changes to the boarding class.
To make changes, please cancel/refund your existing award ticket and then book a new ticket for your desired itinerary. A cancellation charge of JPY 3,100* will apply when you refund your award ticket.

  • Members in regions other than Japan: Local currency equivalent to JPY 3,100

Reservation Changes for Waitlisted Flights (First Class Only)

Reservation changes are not permitted for waitlisted flights.
To makes changes, please cancel your existing reservation and then make a new reservation for your desired itinerary.


Award tickets cannot be upgraded by paying the difference in fare from the class of service on your award ticket. Award tickets cannot be combined with upgrade awards to get seated in the next higher class of service.

  • If you are traveling on an itinerary that includes Japan domestic sectors, you may travel in First Class or Class J for the Japan domestic sector by paying the relevant fee if a seat is available at the time of departure.

Mileage Reinstatement Service for Unused Awards

After an award has been booked, the mileage used for the award can only be reinstated for totally unused awards by paying the refund charge. All reinstated mileage must be returned to the JMB account from which it was redeemed.

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