Airport Lounge Access

Lounge Coupons

  • Lounges that can be accessed using lounge coupons are outlined below.

Japan domestic airport lounges

Lounge coupons can be used to access all domestic airport lounges with the exception of Diamond Premier Lounges.

International airport lounges

Lounge coupons cannot be used to access JAL First Class Lounges and other certain airport lounges.
For more information, please refer to the link below.

Please note that eligible airport lounges are subject to change.

  • Please present one lounge coupon per one person for each lounge access.
  • Japan Airlines assumes no responsibility for the loss, theft, or destruction of lounge coupons. Lounge coupons cannot be re-issued. The selling, bartering, or exchanging of lounge coupons is not permitted, and any attempt of such action will render the lounge coupons null and void.

Redeeming Miles for JAL Lounge Coupons

How to Redeem Miles for JAL Lounge Coupons

At the Airport

Airport lounge access is available by redeeming your miles for lounge coupons at the airport on the day of your flight.
To access a lounge in Japan or a Sakura Lounge outside Japan, please inquire with the airport lounge staff.
For lounge access at other lounges outside Japan, please inquire with the check-in counter staff.

  • At the airport, you can redeem your miles for one lounge coupon.
  • Not available in SHANGHAI (HONGQIAO) Airport.
    Please exchange to a lounge coupon on the JAL website before using the lounge.
JMB Diamond, JGC Premier, JMB Sapphire members, JAL Global Club JMB Crystal members
2,000 miles = 1 lounge coupon (for international and domestic flights) 1,000 miles = 1 lounge coupon (for domestic flights)
Prior to Your Flight Date

On the JAL website

After logging in to your account, go to the JAL Mileage Bank top page and select Lounge Coupon Award under Redeem your miles.
(Available in Japanese only)
If you redeemed miles for lounge coupons prior to your flight date, your lounge coupons will be sent to you accordingly. Please bring the necessary number of lounge coupons with you to the airport in order to access the lounge.
Please note that miles that have been deducted cannot be returned to your JMB account or exchanged for other awards, regardless of whether your lounge coupons have not arrived or have not yet been used.

  • Please allow one to two weeks for the coupons to be mailed to your registered address. Depending on postal circumstances in your region, it may take two or more weeks for your lounge coupons to arrive.
JMB Diamond, JGC Premier, JMB Sapphire members, JAL Global Club JMB Crystal members
4,000 miles = 2 lounge coupons (for international and domestic flights) 5,000 miles = 5 lounge coupons (for domestic flights)

Lounge Coupon Validity

Lounge coupons issued in exchange for miles are valid until the end of the seventh month from the day of making the request.

Notes when Redeeming Miles for Lounge Coupons

Please note that lounge admittance will not be granted:

  • Domestic flights and international flights: When traveling on codeshare flights operated by JAL with other airlines' flight numbers.
  • Domestic flights and international flights: When traveling with airlines other than JAL Group airlines.
  • International flights only: When traveling on codeshare flights* operated by other airlines with JAL flight numbers.
  • Domestic flights: Information about benefits and services when traveling on codeshare flights operated by other airlines with JAL flight numbers can be found below.
  • Once deducted, miles cannot be returned to your JMB account or exchanged for other awards, regardless of whether your lounge coupons have not arrived or have not yet been used.
  • When making a lounge coupon request prior to your flight date, you will be required to provide your JMB membership number and password.
    If you have forgotten your password, please contact us at Reset password. When requesting your password by postal mail, please allow around one week for your password information to arrive.
  • A maximum of four travelers (including the tier status member) are allowed for a single entry to a lounge. Airport lounge access is limited to a maximum of three traveling companions per tier status member (for a maximum of four travelers total), consisting of one traveling companion who is admitted upon presentation of a DIAMOND, SAPPHIRE or JGC PREMIER card and two traveling companions who are admitted upon presentation of two lounge coupons.