After logging in to your account, go to the JAL Mileage Bank top page and select Lounge Coupon Award under Redeem your miles.
(Available in Japanese only)
If you redeemed miles for lounge coupons prior to your flight date, your lounge coupons will be sent to you accordingly. Please bring the necessary number of lounge coupons with you to the airport in order to access the lounge.
Please note that miles that have been deducted cannot be returned to your JMB account or exchanged for other awards, regardless of whether your lounge coupons have not arrived or have not yet been used.
- Please allow one to two weeks for the coupons to be mailed to your registered address. Depending on postal circumstances in your region, it may take two or more weeks for your lounge coupons to arrive.