[SHANGHAI (HONGQIAO)] SHANGHAI HONGQIAO AIRPORT

Flights operated by JAL depart from and arrive at Terminal 1.

Updated: 2023/07/18

Notices

  • Request to wear a mask

Passengers will continue to be requested to wear masks on board and in the airport. Please prepare your own masks.

  • Information for the passenger departing from Shanghai Hongqiao Airport regarding the carry on baggage
    For the safety and comfort in cabin, we may ask passengers departing from Shanghai Hongqiao airport to check-in carry on baggage to cago compartment even though the size meets the regulation of carry-on baggage.
  • opens in new windowAmendments of baggage rules for passenger leaving for China

Arrival

Arrival flow

1

Quarantine

2

Immigration

3

Baggage Claim

4

Customs

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Flights operated by JAL will arrive at Terminal 1.

Arrival regulations

Quarantine

If you have symptoms such as fever and vomiting, and you need to make a quarantine declaration, please inform an official.

Immigration

Please fill out an arrival card and present it along with your passport.
Your passport will be returned after it has been stamped with an arrivals stamp, and your arrival card will be retained by the official.

Customs

If you are carrying or are in possession of items to declare, please fill out a customs declaration form and present it to a customs official at the red tax counter. It is not necessary to record the details for passengers under 16 who are accompanied by an adult.
It is not necessary to complete a customs declaration form if you have no items to declare. Please proceed to the green tax exempt counter.

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowJAL International Reservations - Inquiries

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

1

Check-in

2

Customs

3

Immigration

4

Security check

Layout

Flights operated by JAL will depart from Terminal 1.

Departure regulations

Check-in

Check-in opens 2 hours 30 minutes prior to departure.

Please present your ticket and passport at the check-in counter to receive your boarding pass.
The latest time for check-in is 60 minutes prior to departure for all passengers, including Business Class passengers.
Please note that if you attempt check-in any later than this, you may not be able to board the aircraft.

  • *According to airline and airport authority regulations, it is not permitted to take carry-on baggage onto the aircraft that exceeds the specified maximum size*. The dimensions of your carry-on baggage will be checked prior to Immigration (near the airport tax payment station), and if it is found to exceed the maximum dimensions, you will need to return to the check-in counter to check in again.
  • * You are allowed one item of carry-on baggage, in addition to personal items (handbags, cameras, etc.), and the sum of its three sides (length, width, height) must not exceed 115cm.

Immigration

Please show your passport and boarding pass. Your passport will be stamped with a departure stamp.

Security check

You will need to undergo a body scan, and have your carry-on baggage X-rayed.

Quarantine

Please fill out the application for "Entry/Exit Health Declaration Form" via Wechat, app or web.

Customs

If you are carrying or are in possession of items to declare, please fill out a customs declaration form and present it to a customs official at the red tax counter. It is not necessary to record the details for passengers under 16 who are accompanied by an adult.
(If you are a Chinese resident in possession of cameras, video cameras, computers, etc. exceeding a value of CNY 5000 that you intend to bring back into China in future, please complete two declarations.)
If you do not have anything to declare, please proceed to the green tax exempt counter.

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