JAL | [SHANGHAI (PUDONG)] SHANGHAI PUDONG INTERNATIONAL AIRPORT

If you have symptoms such as fever and vomiting, and you need to make a quarantine declaration, please inform an official.

Please fill out an arrival card and present it along with your passport.
Your passport will be returned after it has been stamped with an arrivals stamp, and your arrival card will be retained by the official.

If you are carrying or are in possession of items to declare, please fill out a customs declaration form and present it to a customs official at the red tax counter. It is not necessary to record the details for passengers under 16 who are accompanied by an adult.
It is not necessary to complete a customs declaration form if you have no items to declare. Please proceed to the green tax exempt counter.

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

JAL International Reservations - Inquiries

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Check-in cut-off times are strictly adhered to, so please ensure that you allow time to complete check-in no later than 60 minutes prior to departure.

Please note that check-in for code share flights with China Eastern Airlines (MU) is handled at MU counters at Terminal1 (Business Class: M Island, Economy Class: H Island 14-26). 

• *According to airline and airport authority regulations, it is not permitted to take carry-on baggage onto the aircraft that exceeds the specified maximum size*. The dimensions of your carry-on baggage will be checked prior to Immigration (near the airport tax payment station), and if it is found to exceed the maximum dimensions, you will need to return to the check-in counter to check in again.
• *You are allowed one item of carry-on baggage, in addition to personal items (handbags, cameras, etc.), and the sum of its three sides (length, width, height) must not exceed 115cm.

Please show your passport and boarding pass. Your passport will be stamped with a departure stamp.

You will need to undergo a body scan, and have your carry-on baggage X-rayed.

Please fill out the application for "Entry/Exit Health Declaration Form" via Wechat, app or web.

If you are carrying or are in possession of items to declare, please fill out a customs declaration form and present it to a customs official at the red tax counter. It is not necessary to record the details for passengers under 16 who are accompanied by an adult.
(If you are a Chinese resident in possession of cameras, video cameras, computers, etc. exceeding a value of CNY 5000 that you intend to bring back into China in future, please complete two declarations.)
If you do not have anything to declare, it is not necessary to complete a customs declaration form. Please proceed to the green tax exempt counter.