[CHICAGO] O'HARE INTERNATIONAL AIRPORT

Flights operated by JAL arrive at Terminal 5.

Flights operated by JAL depart from Terminal 3.

Updated : 2020/5/1

Transfers

Terminal map

Passengers transferring from Japan Airlines to non-oneworld member airlines

Boarding pass

If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.

Checked baggage (Re-check)

Regardless of whether your final destination is within the US or abroad, all passengers must go through a customs inspection when entering the United States.

Even if "final destination" is stamped on the baggage tag you were given when you checked your baggage at your departure point, you are still required to collect your baggage here and proceed through Customs.

The baggage collected for the customs inspection can be deposited again at Baggage Drop Off.

Transfers to Air Canada (AC) & Delta Air Lines (DL)

There is a Baggage Drop Off to re-check your baggage at the far right-hand side, in front of the exit from Customs.

Transfers to United Airlines (UA)

There is a Baggage Drop Off to re-check your baggage at the far right-hand side, in front of the exit from Customs.

Transfers to other airlines

There is a Baggage Drop Off to re-check your baggage to the left in front of the exit from Customs.

Moving between terminals

Japan Airlines flights arrive at Terminal 5.

  • Please use the ATS (Air Transit System) to move between terminal buildings.
  • It departs from the Upper Level (mezzanine) every few minutes.
  • Please check the information boards located around the airport to confirm the terminal of your connecting flight.
Time required on the ATS (approximate) Terminal 5 → Terminal 1 Approximately 4 minutes
Terminal 5 → Terminal 2 Approximately 3 minutes
Terminal 5 → Terminal 3 Approximately 2 minutes

Miscellaneous

After Customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.

Passengers transferring from non-oneworld member airlines to Japan Airlines

Check-in

Checking in at the departure gate

Passengers arriving at Terminal 1 or Terminal 2 and connecting to flight numbers JL009 on the same day can reach Terminal 3 by walking along the Concourse (near the gates after the security inspection).
Please follow signs for Terminal 3. (However, it is necessary for checked baggage to have been checked through to Japan or beyond.)
Check-in procedures will be carried out at the departure gate, so please speak to a member of staff there. (From 2 hours prior to departure) Conveniently, it is not necessary to undergo a security inspection at O'Hare International Airport.

Checking in at the check-in counters

Please go to the Japan Airlines check-in counters on the Departure Level of Terminal 3.

  • Even if you have a boarding pass for flight JL009, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

Checked baggage

If you are connecting from an airport within the United States or Canada and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at O'Hare International Airport, but it is necessary to verify the baggage tag you were issued upon check-in.

Lounge

At Chicago O'Hare International Airport, please use the American Airlines Lounge.

  • For more information about the lounge, please seeLounge service.
  • Please see Using the lounge for rules (eligibility) on using the lounge.

Minimum Connecting Time (Approximate)

JAL → American Airlines (international / domestic flights) 85 minutes
JAL → other international airlines 90 minutes
JAL → other domestic airlines 90 minutes
American Airlines → JAL 40 minutes
Other international airlines → JAL 90 minutes
Other domestic airlines → JAL 75 minutes

Note

  • Please be aware that transfer times can sometimes be longer.
  • Depending on the connecting airline, connecting times may be longer than those listed above.
  • For more information, please contact the Japan Airlines Reservations Center.

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