- Duty-free applies only to persons aged 18 or over, or 21 years and over for tobacco and alcohol products.
Flights operated by JAL depart from and arrive at Terminal 3.
Updated: August 18, 2025
Effective from Aug 18, 2025, all passengers entering Indonesia must complete the All Indonesia Digital Arrival Card before arrival.
Passengers may register All Indonesia Digital Arrival Card from 3 days prior to arrival in Indonesia.
(Including arrival day)
Flights operated by JAL will arrive at Terminal 3.
Vaccination is required if you have been in a yellow fever or contaminated area, or traveled via a contaminated area, within the past 6 days. (It is also recommended that you are vaccinated against cholera and malaria if you intend to visit areas where these may be a threat.)
Registration of All Indonesia Digital Arrival Card
Effective from Aug 18, 2025, all passengers entering Indonesia must complete the All Indonesia Digital Arrival Card before arrival.
Passengers may register All Indonesia Digital Arrival Card from 3 days prior to arrival in Indonesia. (Including arrival day)
For stays of less than 30 days for the purpose of below, you can apply online in advance at the E-Visa application site, or you can obtain a Visa on Arrival (VoA) at major airports/ports upon entry.
For more information, please visit Indonesian Directorate General of Immigration Website.
・ Tourism
・ Business negotiations:Business talks,negotiations,contract conclusions.
However,continuous supervision of the production activities of producers and sellers shall not be carried out.
・ Purchasing goods
However,continuous supervision of the production activities of producers and sellers shall not be carried out.
・ Conference:Participation in conferences held by the head office or the Indonesian office.
・ Goverment affairs
・ Transit Passenger continuing travel/movement to another country.
Your passport must be valid for at least 6months, and it must contain plenty of blank pages.
Entry is only possible at major airports such as Jakarta and Denpasar.
Please show your return ticket or ticket to a third country to an immigration officer.
Foreigners can also use the auto gate (There are some restrictions for children or some nationalities and other specific cases)
Please contact the Indonesian Embassy for more information.
The customs declaration has been included in All Indonesia Digital Arrival Card.
Please use the QR code generated from「All Indonesia Digital Arrival Card」for customs declarations.
*You can use the free Wi-Fi in the airport,but it may take time to connect.
*You can apply for customs declaration online from 3days before the departure date,so we recommend that you declare customs in advance
In addition,for passengers who do not have a PC or mobile devices,a PC terminal for customs declarations installed in the arrival lobby(Baggage claim area).
Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.
Inquiriy - JAL International Reservation and Information
Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.
Flights operated by JAL will depart from Terminal 3.
Please present your flight ticket or E-Ticket Passenger Receipt at the entrance to the departures lobby, and submit all of your baggage for a security inspection.
Depending on the time of day, the security inspection can take a long time, so it is recommended that you allow plenty of leeway.
As per the directives from airport authorities, matches and lighters are prohibited on board all flights to and from Indonesia.
The JAL check-in counters are located at Departure Floor, numbers C1-6 at Terminal 3.
Check-in opening times:
JL720 : From 4:00 to 1 hour before departure time
JL726 : From 19:00 to 1 hour before departure time
The flight number is displayed above the check-in counter accepting passengers for that flight.
Please show your passport and boarding pass.
Carry-on baggage checks are conducted during boarding.
As it becomes extremely busy before boarding starts, it is recommended that you arrive early.
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Introducing JAL's new inflight service.