- In order to avoid any trouble at Immigration, it is recommended that you obtain a return ticket or ticket to a third country in advance.
- Passengers aged 12 and over must have sufficient funds in their possession for the duration of their stay.
Updated: 2024/10/24
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People coming to meet you are only allowed to enter the arrivals lobby via entrances 1 through 3.
It is recommended that people coming to meet you go to the Meeting Point near entrance number 3.
Entrances 4,6,8, and 9 are always closed during arrivals.
(Please note that airport authorities may change the rules on which entrances are open and which are closed without giving prior notice.)
Yellow fever: If you have traveled from or transferred via a country contaminated with yellow fever within the past 10 days, you are required to show a certificate of vaccination.
First and Business Class passengers are invited to use Immigration Priority Lane.
Diplomatic and Official passport holders ,BOI(APEC CARD)/ABTC, MICE,Smart visa,Long-term resident visa(LTR) are invited to use Fast Track Lane.
If you do not need to make a customs declaration, please follow the green line (Nothing to Declare). If you need to make a declaration, please follow the red line (Goods to Declare).
Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.
JAL International Reservations - Inquiries
Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.
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Terminal 2
Check-in opening times:
Until October 26, 2024
From October 27, 2024
There are 10 islands (8 international, 2 domestic) in the departures lobby (level 4). To check in for JL flights, please go to P counter.
Take the escalator at the back of the departures lobby to travel one floor up (level 5), where your baggage will undergo a security check.
After the baggage inspection, follow the route to Immigration. (You will return one floor below to level 4.)
Please hand your passport, departure card (one half of the arrival card), and boarding pass to the immigration officer.
If you purchased goods at a shop displaying a sign reading “VAT Refund for Tourists”, you are able to receive a tax refund.
Use oneworld round-the-world fare to travel the world with ease.
Introducing JAL's new inflight service.