JAPAN AIRLINES

JAL Group Offices and Contact us in THAILAND

  • All business hours are in local time.

THAILAND

Reservations and Information / JAL Mileage Bank Center

เปิด

Japanese

Telephone

  • This telephone number is only accessible to cellphones and landlines registered in Thailand (No roaming cellphones or public phones). Please dial the number exactly as it is shown.

Office Hour

7:00-17:00 Daily

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday, Japan public holidays and Japan New year's holiday 30DEC - 03JAN)

  • If not connect to the above number, please call +81-6-7633-4129 (International Call Charges Apply / Japanese)
    Please note that payment cannot be made in Japanese yen.
    In addition, we cannot accept reservations, changes, cancellations, or refunds only within Japan.
    Please check "passengers who have reserved/purchased a domestic flight ticket independently" at the top of this page.

English / Putonghua Language

Telephone

  • This telephone number is only accessible to cellphones and landlines registered in Thailand (No roaming cellphones or public phones). Please dial the number exactly as it is shown.

Office Hour

7:00-17:00 Daily 

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday and Chinese New Year holidays)

Cantonese Language

Telephone

  • This telephone number is only accessible to cellphones and landlines registered in Thailand (No roaming cellphones or public phones). Please dial the number exactly as it is shown.

Office Hour

Monday - Friday 8:00 - 16:30

(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

Thai

Telephone

  • This telephone number is only accessible to cellphones and landlines registered in Thailand (No roaming cellphones or public phones). Please dial the number exactly as it is shown.

Office Hour

8:00-17:00 / Mo.-Fr. ex. Sa.Su.Hol.

  • Domestic call charges may apply.

To customers who wish to receive a refund.

 

We have prepared refund form for tickets that cannot be refunded through the website below.

If you have a ticket that cannot be handled on the website, you can apply for a refund from the following link.

  • In the event of flight cancellation due to flight reduction or bad weather

We also encourage you to make use of our auto-response chat service.

BANGLADESH

Reservations and Information / JAL Mileage Bank Center

เปิด

Japanese Language

Telephone

(International Call Charges Apply / Japanese)

  • Please note that payment cannot be made in Japanese yen.
    In addition, we cannot accept reservations, changes, cancellations, or refunds only within Japan.
    Please check "passengers who have reserved/purchased a domestic flight ticket independently" at the top of this page.

Office Hours

Daily 6:00 - 16:00

# JAL Mileage Bank Service hours
Monday - Friday 7:00 - 15:30
(Closed on Saturday, Sunday, Japan public holidays and Japan New year's holiday 30DEC - 03JAN)

English / Putonghua Language

Telephone

(International Call Charges Apply / Japanese)

Office Hours

Daily 6:00 - 16:00

# JAL Mileage Bank Service hours
Monday - Friday 7:00 - 15:30
(Closed on Saturday, Sunday and Chinese New Year holidays)

Cantonese Language

Telephone

(International Call Charges Apply)

Office Hours

Monday - Friday 7:00 - 15:30

(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

# JAL Mileage Bank Service hours
Monday - Friday 7:00 - 15:30
(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

  • International call charges will apply for connection from your location to Hong Kong and Japan

To customers who wish to receive a refund.

 

We have prepared refund form for tickets that cannot be refunded through the website below.

If you have a ticket that cannot be handled on the website, you can apply for a refund from the following link.

  • In the event of flight cancellation due to flight reduction or bad weather

We also encourage you to make use of our auto-response chat service.

CAMBODIA

Reservations and Information / JAL Mileage Bank Center

เปิด

Japanese Language

Telephone

(International Call Charges Apply / Japanese)

  • Please note that payment cannot be made in Japanese yen.
    In addition, we cannot accept reservations, changes, cancellations, or refunds only within Japan.
    Please check "passengers who have reserved/purchased a domestic flight ticket independently" at the top of this page.

Office Hours

Daily 7:00 - 17:00

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday, Japan public holidays and Japan New year's holiday 30DEC - 03JAN)

English / Putonghua Language

Telephone

(International Call Charges Apply / Japanese)

Office Hours

Daily 7:00 - 17:00

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday and Chinese New Year holidays)

Cantonese Language

Telephone

(International Call Charges Apply)

Office Hours

Monday - Friday 8:00 - 16:30

(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

  • International call charges will apply for connection from your location to Hong Kong and Japan

To customers who wish to receive a refund.

 

We have prepared refund form for tickets that cannot be refunded through the website below.

If you have a ticket that cannot be handled on the website, you can apply for a refund from the following link.

  • In the event of flight cancellation due to flight reduction or bad weather

We also encourage you to make use of our auto-response chat service.

LAOS

Reservations and Information / JAL Mileage Bank Center

เปิด

Japanese Language

Telephone

(International Call Charges Apply / Japanese)

  • Please note that payment cannot be made in Japanese yen.
    In addition, we cannot accept reservations, changes, cancellations, or refunds only within Japan.
    Please check "passengers who have reserved/purchased a domestic flight ticket independently" at the top of this page.

Office Hours

Daily 7:00 - 17:00

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday, Japan public holidays and Japan New year's holiday 30DEC - 03JAN)

English / Putonghua Language

Telephone

(International Call Charges Apply / Japanese)

Office Hours

Daily 7:00 - 17:00

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday and Chinese New Year holidays)

Cantonese Language

Telephone

(International Call Charges Apply)

Office Hours

Monday - Friday 8:00 - 16:30

(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

# JAL Mileage Bank Service hours
Monday - Friday 8:00 - 16:30
(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

  • International call charges will apply for connection from your location to Hong Kong and Japan

To customers who wish to receive a refund.

 

We have prepared refund form for tickets that cannot be refunded through the website below.

If you have a ticket that cannot be handled on the website, you can apply for a refund from the following link.

  • In the event of flight cancellation due to flight reduction or bad weather

We also encourage you to make use of our auto-response chat service.

MYANMAR

Reservations and Information / JAL Mileage Bank Center

เปิด

Japanese Language

Telephone

(International Call Charges Apply / Japanese)

  • Please note that payment cannot be made in Japanese yen.
    In addition, we cannot accept reservations, changes, cancellations, or refunds only within Japan.
    Please check "passengers who have reserved/purchased a domestic flight ticket independently" at the top of this page.

Office Hours

Daily 6:30 - 16:30

# JAL Mileage Bank Service hours
Monday - Friday 7:30 - 16:00
(Closed on Saturday, Sunday, Japan public holidays and Japan New year's holiday 30DEC - 03JAN)

English / Putonghua Language

Telephone

(International Call Charges Apply / Japanese)

Office Hours

Daily 6:30 - 16:30

# JAL Mileage Bank Service hours
Monday - Friday 7:30 - 16:00
(Closed on Saturday, Sunday and Chinese New Year holidays)

Cantonese Language

Telephone

(International Call Charges Apply)

Office Hours

Monday - Friday 7:30 - 16:00

(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

# JAL Mileage Bank Service hours
Monday - Friday 7:30 - 16:00
(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

  • International call charges will apply for connection from your location to Hong Kong and Japan

To customers who wish to receive a refund.

 

We have prepared refund form for tickets that cannot be refunded through the website below.

If you have a ticket that cannot be handled on the website, you can apply for a refund from the following link.

  • In the event of flight cancellation due to flight reduction or bad weather

We also encourage you to make use of our auto-response chat service.