How to display receipt online

* Receipt display service is only available for PC sites.

 

The Web Receipt Display Service is only available in Japanese currently. You may follow the guide below to use this service.

The Web Receipt Display Service can be used if you purchased your ticket on the JAL website, by telephone, at a JAL Group Domestic Ticket Counter, or at a convenience store.

  • Customers must check for themselves whether a printout of the screen displayed by this service can be used for accounting purposes.

STEP1

Display the ticket information

Customers who have already reserved or purchased a domestic route ticket should place the cursor on the (A) button and then click on the (B) button (second from the right) from the displayed menu.

  • You can also proceed to the receipt screen from the button below.
Domestic Flights HOME

PC site screen example

STEP2

Search your ticket information

Enter the passenger name (A: last name, B: first name) and the order number (C), and then click on the red "検索する" button (D) on the bottom right to search your ticket information.

  • Please contact Domestic Reservation and Information if you do not know the Order Number.
Search ticket information

PC site screen example

STEP3

Select your ticket information to display receipt

Confirm the details (B-E) and then click on the "選択" button (A) on the left to select your history.

Purchase History Search Results

PC site screen example

A

Select

B

Settlement date

C

Settlement amount

D

Departure date, segment

E

Reference number

STEP4

Confirm details of your ticket information

Confirm the details (A-D) and then click on the "領収書画面に進む" button (E) on the bottom right to proceed to Receipt Screen.

Purchase history details

PC site screen example

A

Settlement date

B

Flight information

C

Passenger name

D

Total purchase amount

STEP5

Enter adressee name and display receipt

Select and enter the required items (A-C) and then click on the "領収書を表示する" button (D) on the bottom right to Display Receipt.

Enter adressee name and display receipt

PC site screen example

A

Addressee name (can be left blank)

B

Display receipt for passenger

C

Place checkmark if you do not wish to display flight details.

STEP6

Your web receipt

Your receipt will be displayed. Please print your receipt using the print function on your browser.

PC site screen example

A

This section will not be displayed if (C) is checked on the previous page.

Notes

  • Customers should check for themselves whether this self-print receipt format is accepted for accounting use or not.
  • If your itineray contains multiple flight segments, and you made reservation change after boarding some of the flights, the boarded flight will not be shown in the flight details. This may cause the sum of fare breakdown in flight details may not match the total amount shown on the receipt.

The following receipt cannot be displayed online. Please contact us (Domestic Reservation and Information) for further assistance.

  • Receipts for Okinawa to/from Kitadaito via Minamidaito, or Okinawa to/from Minamidaito via Kitadaito route tickets transfering on the same day (*)
  • Receipt for the flown portion of the itinerary while the remainder of the itinerary was refunded.
  • Receipts for ticket prices that exclude First Class and Class J charges
  • Receipts for Ticket Refund and Cancellation Charges (*)

You may also apply the receipt for the total paid amount for your ticket and those receipts with asterick (*) above via the online application form below. (Receipt will be sent by post mail.)