Ticket Refund and Cancellation Charges

Customers may request to have a flight ticket or surcharge ticket refunded.

About changes and refunds

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Flex

Date/time of Refund Cancellation/Refund Charges
Before flight departure No fee
After flight departure Approximately 20% of fare

Saver

Date/time of Refund Cancellation/Refund Charges
Before flight departure Approximately 5% of fare
After flight departure 100% of fare

Special saver

Date/time of Refund Cancellation/Refund Charges
Purchase date until 55 days before departure date Approximately 5% of fare
54 days before departure date until flight departure Approximately 50% of fare
After flight departure 100% of fare

Round Trip Saver

Date/time of Refund Cancellation/Refund Charges
Purchase date until 55 days before departure date Approximately 5% of fare
54 days before departure date until flight departure Approximately 50% of fare
After flight departure 100% of fare

Promotion

Date/time of Refund Cancellation/Refund Charges
Purchase date until 55 days before departure date Approximately 5% of fare
54 days before departure date until flight departure Approximately 50% of fare
After flight departure 100% of fare

JALCARD Flex

Date/time of Refund Cancellation/Refund Charges
Before flight departure No fee
After flight departure Approximately 20% of fare

Business Flex

Date/time of Refund Cancellation/Refund Charges
Before flight departure No fee
After flight departure Approximately 20% of fare

Shareholder's Flex

Date/time of Refund Cancellation/Refund Charges
Before flight departure No fee
After flight departure Approximately 20% of fare

Remote Island Flex

Date/time of Refund Cancellation/Refund Charges
Before flight departure No fee
After flight departure Approximately 20% of fare

Specific Route Flex

Date/time of Refund Cancellation/Refund Charges
Before flight departure No fee
After flight departure Approximately 20% of fare

Sky Mate Fare

Date/time of Refund Cancellation/Refund Charges
Before flight departure Approximately 50% of fare
After flight departure 100% of fare

Senior Citizen Fare

Date/time of Refund Cancellation/Refund Charges
Before flight departure Approximately 50% of fare
After flight departure 100% of fare

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