To check, change, or cancel your booking, please refer to your booking confirmation email and proceed accordingly.
My Booking
You can confirm or change your reservation as well as complete procedures before, during, and after your flight.
Confirm/Change Bookings
Customers who have booked Japan Airlines Vacations
Seat/Lounge Service Requests
Apply for various services to make your trip more comfortable, such as seat upgrades, advance seat selection, and lounge service.
Inflight Meal/Inflight Shopping Requests
JAL allows advance reservations for inflight meals and advance orders for inflight shopping, enabling you to select your preferred items before departure.
Travel and Boarding Support Services
Travel with peace of mind with baggage delivery services and travel insurance.
Flight Support
We support boarding for passengers requiring assistance, such as those with physical disabilities or those traveling with infants. Procedures for entrusting us with your pets or musical instruments.
Prepare for your trip with our curated boarding guides and travel essentials. We support your safe and enjoyable trip.
Check-in
Flight status
Receipt
Customers who have booked Japan Airlines Vacations
Customers wishing to receive a receipt for their tour package should contact the reservation center in their country or region.
Step-by-step procedures and rules Close
Before departure, on the day of departure, and even in the sky.
From bookings and ticket management to upgrades and Wi-Fi connectivity.
Enjoy a stress-free trip with the JAL app, providing real-time updates right when you need them.
JAL Mileage Bank
You may apply for post-flight credit for flights taken prior to joining, provided they were taken within 6 months of your enrollment date. (except for some flights)
Earn miles effortlessly and turn them into your next adventure.
JAL Newsletter
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