Campaign & Information

Starting in early July 2025, we will send a notification email when we detect a login from a new device.

From April 10, 2025 (Thursday) "One-Time Password" authentication system has been introduced for JAL domestic and international award tickets.

Termination of Codeshare and Mileage Partnership with Vistara (UK)

Information about inflight Wi-Fi service

JAL Mileage Bank Important notice regarding password

Introducing the JAL Life Status Program

The Domestic Flights Limited Time Sale and Access Restrictions to JAL Web Site during Sales Period due to Congestion

Introducing Diamond Metal as a new FLY ON service Diamond Metal

Notice Regarding Phishing/Fraudulent Call Center

How to view your e JAL Points balance and validity details

Changes to Login Method for JAL Mileage Bank (October 20, 2021)

JMB handling following to Alaska Airline's joining oneworld alliance (Last Updated September 24, 2021)

The JAL app is now available for all flights and for both JMB and non-JMB members

JAL Named Best Airline in Japan by Tripadvisor for the Fourth Consecutive Year

JGC membership renewal qualifications will be changed from the 2021 service year.

Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).

JMB handling (on/after May 1, 2020) related to LATAM Airlines’ exit from the oneworld alliance

Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties

General strike in France

To ensure appropriate management of personal information