JAL | JMB World Marketplace

Important

Notice of Changes to JMB World Marketplace "Shopping" Services
Thank you for your continued loyalty to JMB World Marketplace.
Effective April 1, 2026, the "Shopping" service on the JMB World Marketplace will no longer be available to members residing in the Japan region.

Please note that this service will remain available to members residing in regions outside of Japan. Additionally, JMB members in Japan can continue to use other services such as Hotel and Car Rental bookings.

For redeeming your miles for various products, please use "JAL Totteoki-no-Ippin."

Click here for "JAL Totteoki-no-Ippin"

We sincerely appreciate your understanding and look forward to serving you through our other JMB services.

Shop with your miles! Exchange your miles for a wide variety of products including electronic gadgets, travel goods, and more!

Shop and redeem milesSearch products

Clicking the Search products button will redirect you to a partner's website.

How to redeem miles Open

How to redeem miles

Log in to the JMB World Marketplace using your JMB membership number and password.
After searching for and selecting a product of your choice, enter the information required for your request.
Enter your JMB membership number and One-time Password. (Must be the same JMB member who entered the information in Step 1.)
Miles will be deducted from your account at the time of your request.

Required mileage

We offer products from 4,000 miles.
Miles include shipping and taxes, and they vary depending on the shipping country.

Redeeming miles from the family mileage pool

For members living in Japan who have registered to the JALCARD Family Program, awards requested by pooling family mileage may be used by the primary member, the primary member's spouse, the primary member's relatives within the second degree of kinship, and the spouses of the primary member's brothers/sisters-in-law. For more details, please refer to the notes on redemption of awards using the JALCARD Family Program.
For members living outside of Japan, please refer to the notes on award redemptions using the JAL Family Club mileage pool.

JALCARD Family Program (available in Japanese only)

What is JAL Family Club?

Mileage deduction date

Miles will be deducted from your account at the time of your request.

Changing or cancelling a product request

Once deducted, miles cannot be returned to the original account, used in exchange for a different product, or exchanged for cash.

How to apply

You can choose to omit the JAL Coupon redemption/mailing process by directly exchanging your miles for a product of your choice. Please note that this service cannot be used for requested JAL Coupons that have already been sent to your JMB registered address.

Learn more about how to apply

Notes Open

Inquiries

For inquiries about JMB World Marketplace

JMB World Marketplace customer support

About shop with miles/shop and earn miles

For inquiries about JAL Mileage Bank

Please contact the JMB Center of your membership country/region.

JAL Group Offices and Contact Us

JMB World Marketplace - Shop with Miles