How to change your password


Please select your language from the buttons below.


Log in to your account and click the "Change password" button


Enter your one-time password

The one-time password entry screen will be displayed.

Please enter the one-time password sent to your registered email address.

  • Please do not close the one-time password entry screen when checking your email for your one-time password.

If you receive more than one one-time password, only the last one-time password sent to your email address will be accepted.

One-time passwords are valid for 10 minutes. Once a one-time password has been used, it cannot be used again.

One-time password entry screen

If you are shown a message that your email address may be registered incorrectly, please follow the steps indicated on the screen below.

email containing your one-time password


Enter your current password and your new password


Password change complete

The following screen will be displayed when your password has been successfully changed.

An email will be sent to your registered email address confirming that your password change is complete.