JAL Coupon Awards
JAL Coupons can be used as full or partial payment for flight tickets, package tours, hotel stays, dining, and more (10,000 miles = equivalent to ¥12,000)
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What are JAL Coupon Awards?
JAL Coupons are vouchers that can be used as full or partial payment for JAL Group flight tickets, package tours, inflight shopping, hotel stays, and more.
Who is Eligible for Awards
Awards can be used by the JMB member and eligible relatives.
- If an individual other than the JMB member will use the award, the user may be asked to show proof of relationship to the JMB member.
Eligible Purchases and Locations
JAL Coupons can be used to make full or partial payments for the following purchases. Eligible locations vary according to the purchase.
Depending on the purchase or location, you may be required to send the JAL Coupon by mail after your reservation is completed or be allowed to omit the JAL Coupon redemption process entirely.
- JAL Coupons cannot be used at travel agencies.
- JAL Coupons cannot be used for the payment of hotel stays and / or meals which have been reserved through travel agencies (including online reservations and online travel agencies).
- Eligible purchases and locations for JAL Coupons differ from those for e JAL Points (e JAL Points are available to Japan Region members only).
Domestic & International Flight Tickets
〔telephone〕JAL Domestic Reservation and Information (domestic flight ticket purchases by phone)
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted *1 *2 | Accepted |
〔telephone〕JAL International Reservation and Information (international flight ticket purchases by phone)
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted *1 *2 | Accepted |
〔store〕JAL Group domestic airport counters in Japan
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
JAL PLAZA Yurakucho Counter
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Accepted |
*1 JAL Coupon redemption/mailing process, excluding Asia/Oceania (AOR) Region and China Region call centers.
*2 You can choose to omit the JAL Coupon redemption/mailing process by directly applying the JAL Coupon toward the purchase price.
If you have already received your JAL Coupons and are purchasing flight tickets or package tours by phone or ordering JALUX mail order items, please mail your JAL Coupons to the specified address.
International Package Tours
- Domestic package tours were discontinued at the end of March 31, 2022 (itinerary return date).
If you would like to book a domestic tour, please choose JAL Dynamic Package.
Also please note that JAL Coupons cannot be used as payment for JAL Dynamic Package products. Please instead redeem your miles for e JAL Points before booking a JAL Dynamic Package product.
〔website〕JAL e Travel Plaza
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted *1 | Not accepted |
- For Japan Region members only
〔telephone〕JALPAK purchases by phone
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted *1 | Accepted |
〔store〕JAL PLAZA Yurakucho Counter (*2)
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Accepted |
*1 JAL Coupon redemption/mailing process, excluding Asia/Oceania (AOR) Region and China Region call centers.
*2 You can choose to omit the JAL Coupon redemption/mailing process by directly applying the JAL Coupon toward the purchase price.
If you have already received your JAL Coupons and are purchasing flight tickets or package tours by phone or ordering JALUX mail order items, please mail your JAL Coupons to the specified address.
Hotel Use
〔store〕Okura Nikko Hotels
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
〔store〕Nikko Alliance Hotels
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
Onsen Use
Eligible Onsen Miles partners
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
Inflight Shopping
JAL and JTA flights
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
JAL Logo Goods and Travel Goods
〔store〕JAL PLAZA Yurakucho Counter (*1)
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Accepted |
*1 You can choose to omit the JAL Coupon redemption/mailing process by directly applying the JAL Coupon toward the purchase price.
If you have already received your JAL Coupons and are purchasing flight tickets or package tours by phone or ordering JALUX mail order items, please mail your JAL Coupons to the specified address.
JAL DUTY FREE Items
〔store〕Narita Airport Terminal 2
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
〔store〕Haneda Airport Terminal 3
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
JALUX Mail Order Items
〔catalog〕JAL SHOP (Mail Order), JAL SHOPPING SELECTION, Gourmet First Class
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted *1 | Accepted |
- Only orders through mail (post) are accepted.
- Mail order items can only be delivered to addresses within Japan.
- Orders placed by phone, fax or JAL Shopping (online) are not eligible.
*1 If you have already received your JAL Coupons and are purchasing flight tickets or package tours by phone or ordering JALUX mail order items, please mail your JAL Coupons to the specified address.
JAL Agriport Restaurant and Farm
〔store〕DINING PORT GORYOKAKU
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
〔store〕STRAWBERRY PORT ICHIGONOMI (Available in Japanese only)
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
Airport Transfer Service
TOKYO MK TAXI Haneda Airport/Narita Airport Transfer Service
| Payments using JAL Coupons | Purchases omitting the JAL Coupon redemption process |
|---|---|
| Accepted | Not accepted |
- This service is available only to customers who travel on JAL flights.
- Please check with Tokyo MK Taxi for other terms and conditions before using their airport transfer service. Reservations must be made in advance.
Airport Delivery Service Rental Mobile Service (mobile phone, WiFi) Coat / Hand Baggage Storage Service
- New Chitose Airport (Departure, Arrival) is not eligible.
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