A PRIORITY tag will be attached, and you can claim your baggage upon arrival just like passengers on Business Class.
JAL international flights operated by JAL
- Codeshare flights operated by other airline with JAL flight numbers are not eligible.
Service fee varies by region to purchase airline tickets.
- If you purchase in the other regions except for Japan and Canada, it will be paid in currency applicable to each region equivalent to the US dollar amount.
Region where you purchased your ticket
| Sales in Japan |
Sales in Canada |
Sales outside Japan and Canada |
|---|
| JPY2,000 |
CAD20 |
USD20 |
- The fee is for one passenger per segment. Please purchase priority tags for each passenger to be eligible for this service.
- The fee for children is the same as for adults.
- This service is free of charge for children under two years old if accompanied by the purchaser. Please check in the children's baggage with the baggage of the accompanying passenger.
- The number of services sold is limited.
Passengers who meet the following conditions
- JMB Diamond, JGC Premier, JMB Sapphire, JAL Global Club, Oneworld Emerald and Oneworld Sapphire members are entitled to similar or superior benefits at no additional cost, so there is no need to purchase this service. For more details, please refer to the information provided below.
JAL international tickets (Ticket numbers starting with 131)
This service is for scheduled international flights operated by JAL (Excluding JL8000 series flights).
This service is available for the following flights.
- This service is not applicable if you have connecting flights operated by other airlines.
- This service is not applicable upon arrival on domestic flights.
JAL international flight only (No connecting international flights)
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JL015 (Los Angeles - Tokyo Haneda)
Your checked baggage will be among the first to be delivered to the baggage carousel upon arrival on international flights (Tokyo Haneda).
Connecting JAL domestic flight (When connecting from JAL domestic flights to JAL international flights)
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Connecting from JL118 (Osaka Itami - Tokyo Haneda) to JL016 (Tokyo Haneda - Los Angeles)
Your checked baggage will be among the first to be delivered to the baggage carousel upon arrival on international flights (Los Angeles).
Connecting JAL domestic flight (When transferring from JAL international flights to JAL domestic flights)
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Connecting from JL015 (Los Angeles - Tokyo Haneda) to JL139 (Tokyo Haneda - Osaka Itami)
- Your checked baggage will be among the first to be delivered to the baggage carousel upon arrival on international flights (Tokyo Haneda).
- Please note that you will be required to collect your baggage for customs inspection upon arrival in Japan.
Connecting international flights from a JAL international flight to a JAL international flight (When connecting at the same airport)
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Connecting from JL015 (Los Angeles - Tokyo Haneda) to JL033 (Toyko Haneda - Bangkok)
- Please purchase the priority tag service for the final flight segment (for example from Tokyo Haneda to Bangkok).
- Your checked baggage will be among the first to be delivered to the baggage carousel upon arrival at your final destination (Bangkok).
- If you check in your baggage to the final international destination, you will not need to collect your baggage at the transfer airport.
Connecting international flights from a JAL international flight to a JAL international flight (When connecting between different airports)
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Connecting from JL061 (Los Angeles - Tokyo Narita), then ground transfer to JL033 (Tokyo Haneda - Bangkok)
- If you require priority tags at both the transfer airport (Tokyo Narita) and the final destination (Bangkok), please purchase the service for both segments. You may choose to purchase for either one or both segments.
- Your checked baggage will be among the first to be delivered at the baggage carousel upon arrival at the destination of the priority tag segment(s).
Economy class or Premium Economy Class
- This service is not applicable to certain fares such as Group inclusive tour fares.
- There may be cases where the inclusive tour purchased at the travel agent is not eligible for this service.
How to Buy the Priority Tag
You can purchase the paid priority baggage service at the same time when you purchase an international airline ticket on JAL website, or you can purchase it from "Manage Booking" function on JAL website.
To apply, please see the information below.
- Please purchase this service before checking in, including online check-in, or up to one hour prior to the departure time of international flights (local time).
- This service is not for sale at Check-in counters.
- In case you use an award ticket, please purchase the service from the "Manage Booking" page on JAL website.
- If you make a reservation only, this service cannot be purchased. Please make your purchase using the "Manage Booking" function on JAL website after ticket purchase.
- Passengers who purchase or change airline tickets at other than JAL website and who meet following condition cannot purchase this service at JAL website. There are other conditions besides the following, please contact JAL contact center to purchase.
As there are other conditions except for the below conditions, please contact JAL contact center if you would like to purchase it.
- In case passenger purchased ticket in a country other than the country where they commence the travel.
Example: Purchase ticket departing from Japan at JAL contact center in America.
- In case passenger changed their ticket in a country other than the country where they commence the travel.
Example: Change ticket departing from United Kingdom at ticketing counter in Tokyo.
If you would like to reserve and purchase a ticket, please see this section
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STEP1
Select your flight
Choose the flight you want to reserve.
STEP2
Select "Paid Priority Baggage Service"
Click the "Apply" on the "Paid Priority Baggage Service" screen.
Select the flight(s) and the passenger(s) you wish to purchase.
- JMB Diamond, JGC Premier, JMB Sapphire, JAL Global Club, Oneworld Emerald and Oneworld Sapphire members are entitled to similar or superior benefits at no additional cost, so there is no need to purchase this service.
STEP3
Payment
Confirm the reservation on the "Confirmation" screen, and purchase ticket and Paid Priority Baggage Service together.
- If you hold the reservation without purchasing, the Paid Priority Baggage Service will be cancelled.
STEP4
Confirmation
A confirmation email will be sent to your registered email address.
If you have already purchased a ticket, please see this section
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STEP1
Go to the "Manage Booking" function on JAL website
Click the "Services (seats, inflight meals, optional extras)" button on the "Reservation detail" screen.
STEP2
Select "Paid Priority Baggage Service"
Click the "Apply" on the "Paid Priority Baggage Service" screen.
Select the flight(s) and the passenger(s) you wish to purchase.
- JMB Diamond, JGC Premier, JMB Sapphire, JAL Global Club, Oneworld Emerald and Oneworld Sapphire members are entitled to similar or superior benefits at no additional cost, so there is no need to purchase this service.
STEP3
Payment
Confirm on the "Confirmation" screen, and purchase Paid Priority Baggage Service.
- If the payment is not completed, the reservation of the Paid Priority Baggage Service will be cancelled in a few hours.
STEP4
Confirmation
A confirmation email will be sent to your registered email address.
- Please refer to the following information regarding credit cards.
Change on JAL website
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Please access JAL website and purchase the service again, in case a new flight is applicable for this service.
Please contact JAL contact center for the refund.
Change at JAL contact center
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In case there is no sector change
Paid Priority Baggage Service can be used when a new flight is still applicable for this service and quantities of sales.
Service Fee is refundable if the service is not available for new flight or if passenger does not request an arrangement.
In case there is sector change
Service fee is refundable.
Please visit JAL website and purchase the service again, in case a new flight and itinerary are applicable for this service and quantities of sales.
Upgrades with miles or additional payment
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Service fee is refundable.
Please request the refund to JAL contact center, in case you apply for the upgrade service through JAL website or at the airport on the date of your flight.
After purchase, Refunds for Paid Priority Baggage Service only is not accepted in case there is no flight change.
If you request refund for JAL ticket, the fee for Paid Priority Baggage Service is refundable.
Please contact JAL contact center for the refund.
- Refund validity: 1 year and 30 days from the date of purchase.
- To passengers who purchased your JAL ticket from travel agent:
If you are changing or cancelling your flight, please contact the travel agent.
In regards to Paid Priority Baggage Service or refund of the fee, please contact JAL contact center.
Important notes for attention in case of changes inflight reservations due to reasons other than the passenger's convenience.
Passengers who purchased tickets through JAL
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We will rearrange this service whenever possible.
If the re-arrangement is made by JAL, no further process is needed by the passenger.
Please note depending on the alternative flight, the service may not be rearranged. In such occasions, the service fee paid will be refunded.
Please be sure to check your service re-arrangement status on the reservation details page before boarding.
- When transferring to connecting flights operated by other airlines, this service is not included regardless of your prior arrangements.
- If your itinerary changes from a single direct JAL international flight to a connecting flight involving a JAL domestic flight, this service is only provided at the time of arrival from the international flight.
Example: If the itinerary changes from Los Angeles - Tokyo (Haneda) to Los Angeles - Osaka (Kansai) - Tokyo (Haneda), this service will only be provided at Osaka (Kansai).
How to check services on the JAL website
If this service has been rearranged, it will be indicated in the flight information field on the reservation details screen.
Please check the status of service rearrangement at latest by one day before departure.
Passengers who purchased JAL ticket from travel agent
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We will rearrange this service whenever possible.
Please note depending on the alternative flight, the service may not be rearranged.
In such occasions, the service fee paid will be refunded.
Re-arrangement status can be checked from the reservation details screen on the JAL website.
- When transferring to connecting flights operated by other airlines, this service is not included regardless of your prior arrangements.
- If your itinerary changes from a single direct JAL international flight to a connecting flight involving a JAL domestic flight, this service is only provided at the time of arrival from the international flight.
Example: If the itinerary changes from Los Angeles - Tokyo (Haneda) to Los Angeles - Osaka (Kansai) - Tokyo (Haneda), this service will only be provided at Osaka (Kansai).
However, the re-arrangement status of this service must be confirmed in the following cases.
Please contact JAL contact center at latest by one day before departure after rearranging your ticket at travel agency.
- When flight change involves route change
- If the flight is rearranged by travel agency
- If changes in cabin class occurs
If you request refund for JAL ticket
If you request refund for JAL ticket, please contact your travel agent.
However, please contact JAL contact center for a refund of the fee for this service, as the travel agent is unable to do so.
- Refund application period: Within 1 year and 30 days from the date of purchase.
Precautions for using the service (Please read carefully)
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- The fee is ineligible for mileage and FLY ON point accrual.
- Paid Priority Baggage Service is not for sale at airports and during the flight.
- The number of Paid Priority Baggage Service that can be reserved is limited.
- If you attained JMB status that allows you to use the applicable service or a higher-tier service after your purchase, please contact JAL contact center for refund of the fee.
- Due to airport facility reasons or the flight situation, the order of baggage return may change.
- The company is not responsible for any costs resulting from delays in the return process.
- Please be reminded that Paid Priority Baggage Service is not available for large or irregular shaped baggage or when you check in pets due to limitations in airport facilities.
- The service is prohibited to be transferred.
Q&A
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Are there any limits to the number of purchases for the Paid Priority Baggage Service?
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For your comfort, the number of purchases will be limited and the purchase will be made on a first-come-first-served basis.
Can I purchase this service at the airport check-in counter?
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This service cannot to be purchased at airport counters. Please purchase through the JAL website.
Can I use the Self Baggage Drop even if I purchase the service?
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Yes, this priority tag service will be available. It is the same service although some airports or KIOSK/Self Baggage Drop services may only print the baggage tag without the PRIORITY tag.
Though I'm a JMB FLY ON status member, do I need to purchase Paid Priority Baggage Service?
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JMB Diamond, JGC Premier, JMB Sapphire, JAL Global Club, Oneworld Emerald and Oneworld Sapphire members are entitled to similar or superior benefits at no additional cost, so there is no need to purchase this service.
How many tags should I purchase as I plan to check in two pieces of baggage?
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Only one tag is required regardless of the number of baggage. This also applies to excess baggage.
Can I use Paid Priority Baggage Service for any type of baggage?
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Please be reminded that Paid Priority Baggage Service is not available for large or irregular shaped baggage or when you check in pets.
I have applied for the JAL Hands-Free Delivery Service. Can I purchase Paid Priority Baggage Service as well?
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Yes, you are eligible for the Paid Priority Baggage Service, however, please be reminded to purchase the service before your baggage is collected. The service may not be available after your baggage is collected.
