How to use Online Check-in

Please prepare the followings before you start Online Check-in.

e-ticket itinerary/ receipt
Passport or visa/e-visa (If necessary)
E-mail address of each passenger or the representative passenger

Check-in

STEP1 Start Online Check-in

JAL website

Please click the “Check-in now” link below to go.

From 24 hours to 60 minutes to the departure.

JAL app

Please press "Check-in now" on the top of screen in JAL app.

STEP2 Identification

Please select either your reservation number or e-ticket number (ticket number), and enter your departure date, last name, first name, and flight number.

If you are already logged in as a JMB member, this screen will be skipped.

STEP3 Journey Selection

Please check your itinerary to confirm that online check-in is available. If you wish to proceed, click the "Continue to check-in" button.

STEP4 Passenger Selection

Please select the passenger(s) to check in.

If your companion is booked under a separate reservation, you can add them by verifying their details on this screen by clicking the "Check-in passengers from another booking", following the same procedure as in STEP2.

STEP5 Contact Information

Please enter your contact information. This will be used to provide you with the latest flight updates.

Please enter your phone number by separating the country/region code and the phone number.

STEP6 Dangerous Goods

Please review the content, check "I have read and accept the restrictted and profibited items policy." and click the "Continue".

STEP7 Regulatory Information

Please follow the instructions and enter your travel information.

Depending on your nationality, length of stay, and itinerary, the required remaining validity period of your passport may vary, and you may need to register visa information.

The methods for registering travel document information are as follows

For smartphone/tablet users:

You can register via document scanning, uploading an image file, or manual input.

For computer users:

You can register by uploading an image file or manual input.

If you register manually, additional verification may be required at the airport. We kindly ask for your understanding in advance.

[Important Notice]

When scanning documents, please ensure that the text within the frame (MRZ) is accurately readable by adjusting the scanning area.
For customers traveling to the United States: Registration of your country of residence and the address of your stay in the U.S. is also mandatory.

STEP8 Seat Selection

Please review the flight information and seat number for your check-in.

If you have not selected a seat in advance, the system will automatically assign one for you.

If you have a preferred seat, please select it from the available seats. Once all passengers have selected their seats, click "Confirm Seat selection an continue"

STEP9 Boarding Pass, Complete

Please review the check-in details. To retrieve your boarding pass, click "View boarding Passes" in the Your Journey section.

Please select your preferred method to receive your boarding pass.

Send Boarding Pass
Download / Print
Use Mobile Wallet

[Important]

Screenshots of the boarding pass cannot be used at the airport

For Email Delivery:

We will send you both a Home Print Boarding Pass and a Mobile Boarding Pass (only for applicable routes). Please print the Home Print Boarding Pass and bring it with you, or access the Mobile Boarding Pass from the email and use the 2D barcode.

This completes the online check-in process.

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