Flights operated by JAL depart from and arrive at International Terminal.

Updated : 2023/11/15


Terminal map

Terminal guidance of airlines

Departure and arrival terminals may differ from airlines. Please check the terminal information of your airline.

=oneworld member airlines

Terminal 1 (B)
  • American Airlines/American Eagle (AA) 
  • JetBlue (B6)
  • US Airways (US)
  • Southwest Airlines (WN)
Terminal 2 (C)
  • Delta Air Lines (Domestic flights)/Delta Connection (DL)
Terminal 2 (D)
  • Air Canada (AC)
  • Alaska Airlines (AS) 
Terminal 3 (E)
  • United Airlines (Domestic flights)/United Express (UA)
Terminal 3 (F)
  • United Airlines (Domestic flights)/United Express (UA)
International Terminal (A)
  • Japan Airlines (JL) 
  • Aeroméxico (AM)
  • British Airways (BA) ●
  • Cathay Pacific Airways (CX) 
  • Air France (AF)
  • China Airlines (CI)
  • Emirates (EK)
  • Frontier Airlines (F9)
  • Hawaiian Airlines (HA)
  • Korean Airlines (KE)
  • KLM Royal Dutch Airlines (KL)
  • Asiana Airlines (OZ)
  • Philippine Airlines (PR)
  • Sun Country Airlines (SY)
  • Virgin Atlantic Airways (VS)
  • WestJet Airlines (WS)
International Terminal (G)
  • Eva Airways (BR)
  • Air China (CA)
  • Lufthansa (LH)
  • Swiss International Air Lines (LX)
  • Singapore Airlines (SQ)
  • United Airlines (UA)


  • American airlines and Alaska Airlines operate from multiple terminals, your departure terminal could change on the day of travel.

Passengers transferring from Japan Airlines to non-oneworld member airlines

Boarding pass

If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.

Checked baggage (Re-check)

Regardless of whether your final destination is within the US or abroad, all passengers must go through a customs inspection when entering the United States.

Even if "final destination" is stamped on the baggage tag you were given when you checked your baggage at your departure point, you are still required to collect your baggage here and proceed through Customs.

The baggage collected for the customs inspection can be deposited again at Baggage Drop Off.

Transferring to United Airlines (UA)

Take the right-hand exit from the Customs area and proceed to the Baggage Drop Off counter to your left.

Transferring to other airlines

Take the right-hand exit from the Customs area and proceed to the Baggage Drop Off counter to your right.Passengers who do not have a boarding pass for their connecting flight can go to their airline desk in the departures lobby to check in.

Moving between terminals

Japan Airlines (JL) flights arrive at the San Francisco International Terminal.

  • Please use the AirTrain (ATS) to move between terminal buildings.
    It runs from the 4th floor every few minutes.
    The Customs exit is on the 2nd floor, so please go up to the 4th floor and take the ATS (Red Line).
    Please check the displays in each terminal to locate your terminal and departure gate.
Time required (approximate) International Terminal → Terminal 1 approximately 10 minutes
International Terminal → Terminal 2 approximately 5 minutes
International Terminal → Terminal 3 approximately 1 minutes


After Customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.

Passengers transferring from non-oneworld member airlines to Japan Airlines


Passengers connecting to flight JL001/JL057 should go to the San Francisco International Terminal, and check in at the Japan Airlines check-in counter on the Departure Level (level 3), Aisle 8 (Island number 8).

Checked baggage

If you are connecting from an airport within the United States or Canada and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at San Francisco International Airport, but it is necessary to verify the baggage tag you were issued upon check-in.


British Airways Lounge

At San Francisco International Airport, you will find the British Airways Lounge.
Please pass through the security checkpoint and proceed.

  • For more information about the lounge, please see Lounge service.
  • Please see Using the lounge for rules (eligibility) on using the Japan Airlines Lounge.

Minimum Connecting Time (Approximate)

JAL → other international airlines 105 minutes
JAL → other domestic airlines
Other international airlines → JAL
Other domestic airlines → JAL 60 minutes


  • Please be aware that transfer times can sometimes be longer.
  • Depending on the connecting airline, connecting times may be longer than those listed above.
  • For more information, please contact the Japan Airlines Reservations Center.

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