[SAN FRANCISCO] SAN FRANCISCO INTERNATIONAL AIRPORT

Flights operated by JAL depart from and arrive at International Terminal.

Updated : 2016/1/4

Transfers

Terminal map

Terminal guidance of oneworld member airlines

=oneworld member airlines

International Terminal
  • Japan Airlines (JL) 
  • Cathay Pacific Airways (CX) 
  • British Airways (BA) 
Terminal 2 D
  • American Airlines, American Eagle (AA) 

Except for the above airlines, please check below.

Passengers transferring from Japan Airlines to oneworld member airlines

The following oneworld member airlines are found at San Francisco International Airport:

  • American Airlines / American Eagle (AA)
  • British Airways (BA)
  • Cathay Pacific (CX)

Boarding pass

  • Japan Airlines (JL) passengers connecting onto oneworld member airline flights should receive a boarding pass for the oneworld member airline flight upon departure from Japan. (*)
  • If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.
  • Passengers connecting between JAL ⇔ oneworld member flights (including oneworld and JAL codeshare flights), will be issued a boarding pass for their connecting flight on departure.
    However, system issues can sometimes mean that the connecting boarding pass cannot be issued. In this event, you will need to carry out check-in procedures again at the connecting airport.

Checked baggage (Re-check)

Regardless of whether your final destination is within the US or abroad, all passengers must go through a customs inspection when entering the United States.
Even if "final destination" is stamped on the baggage tag you were given when you checked your baggage at your departure point, you are still required to collect your baggage here and proceed through Customs.
The baggage collected for the customs inspection can be deposited again at Baggage Drop Off.

  • After completing the customs inspection, please take the right-hand exit from the Customs area and proceed to the Baggage Drop Off counter to your right.
  • Please show your airline ticket or boarding pass and re-check your baggage.

Moving between terminals

Japan Airlines (JL) flights arrive at the San Francisco International Terminal.

Transferring to Terminal 2, American Airlines / American Eagle (AA)

To reach Terminal 2, where American Airlines is based, please take the AirTrain (ATS).
The Customs exit is on the 2nd floor, so please go up to the 4th floor and take the ATS (Red Line).

oneworld member airline terminals

Airlines Terminal
American Airlines / American Eagle (AA) (including Japan Airlines (JL) codeshare flights operated by American Airlines and American Eagle) Terminal 2. Time required: 5-10 minutes (AirTrain)
British Airways (BA) International Terminal (the same terminal as JL)

Lounge

At San Francisco International Airport, you will find the following lounges.

American Airlines (AA)

Lounge Terminal
Admirals Club Terminal 2, Area D, immediately after Security. (Restricted to American Airlines international route First Class passengers and oneworld Emerald members.)

British Airways (BA)

Lounge Terminal
Terraces / First Lounge International Terminal, Area A, between gates 4 and 6.
(The First Lounge is restricted to First Class passengers and Emerald members.)
(Flight JL001 operates outside of opening hours.)
  • Please see the terminal map to find the locations of the lounges above.
  • Please see Using airport lounges for more information on the rules (eligibility) for using the lounges above.

Miscellaneous

After Customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.

Passengers transferring from oneworld member airlines to Japan Airlines

Boarding pass

Passengers transferring from oneworld member airlines (mainly American Airlines / American Eagle (AA) at San Francisco International Airport) to Japan Airlines should receive a boarding pass for flight JL001 at the departure airport. (*)

IMPORTANT

Even if you have a boarding pass for flight JL001, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

  • Passengers connecting between JAL ⇔ oneworld flights (including oneworld and JAL codeshare flights), will be issued a boarding pass for their connecting flight on departure.
    However, system issues can sometimes mean that the connecting boarding pass cannot be issued.
    In this event, you will need to carry out check-in procedures again at the connecting airport.

Checked baggage

If you are connecting from an airport within the United States or Canada and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at San Francisco International Airport.

Lounge

JAL Lounge (Sakura Lounge)

At San Francisco International Airport, you will find the Sakura Lounge.
It is located immediately to your left after Security.
Take the stairs up to level 4.

  • For more information about the lounge, please see Lounge service.
  • Please see Using the lounge for rules (eligibility) on using the Japan Airlines Lounge.

Passport check

Even if you have a boarding pass for flight JL001, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

Minimum Connecting Time (Approximate)

JAL → other international airlines 105 minutes
JAL → other domestic airlines
Other international airlines → JAL
Other domestic airlines → JAL 60 minutes

IMPORTANT

  • Please be aware that transfer times can sometimes be longer.
  • Depending on the connecting airline, connecting times may be longer than those listed above.
  • For more information, please contact the Japan Airlines Reservations Center.

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