[LONDON] HEATHROW INTERNATIONAL AIRPORT

Flights operated by JAL depart from and arrive at Terminal 3.

Updated : 2023/7/5

Transfers

Terminal map

Terminal guidance of airlines

=oneworld member airlines

Terminal 2
  • United Airlines (UA)
  • All Nippon Airways (NH)
  • Lufthansa (LH)
  • South African Airways (SA)
  • Swiss International Air Lines (LX)
  • TAP Portugal (TP)
  • Icelandair (FI)
Terminal 3
  • Japan Airlines (JL) 
  • British Airways (BA) 
  • Finnair (AY) 
  • Qantas Airways (QF) 
  • ROYAL JORDANIAN (RJ) 
  • American Airlines (AA) 
  • Cathay Pacific Airways (CX) 
  • Delta Air Lines (DL)
  • Virgin Atlantic Airways (VS)
Terminal 4
  • Alitalia (AZ)
  • KLM Royal Dutch Airlines (KL)
  • Air France (AF)
Terminal 5
  • British Airways (BA) 
  • Iberia (IB)

Passengers transferring from Japan Airlines to non-oneworld member airlines

Boarding pass

If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.

Checked baggage (Re-check)

Please collect your checked baggage at the "final destination" recorded on the baggage claim tag you received upon departure. If you did not check your baggage through to your final destination, you will need to complete arrival procedures into the UK at the arrival terminal, collect your baggage, and then proceed to the terminal for your departure flight where you will need to check the baggage in again at the departures counter for your connecting airline.

Moving between terminals

Time required:
Heathrow International Airport Terminal 3 → Terminal 2 Free transfer shuttle bus (before Immigration) Approximately 5 minutes
On foot (after Immigration) Approximately 10 minutes
Heathrow International Airport Terminal 3 → Terminal 4 Free transfer shuttle bus (before Immigration) Approximately 10 minutes
Free train (Heathrow Connect) Approximately 8 minutes
Heathrow International Airport Terminal 3 → Terminal 5 Free transfer shuttle bus (before Immigration) Approximately 10 minutes
Free train (Heathrow Express) Approximately 5 minutes

Passengers transferring from non-oneworld member airlines to Japan Airlines

Check-in

Passengers connecting to JL44 should go to the transfer counter at Heathrow International Airport Terminal 3 to complete check-in procedures. Passengers already in possession of a boarding pass may proceed directly to their departure gate.

Information about Fast Track (Security check priority lane) for First Class and Business Class passengers
  • First Class and Business Class passengers on JL44 can use the Fast Track priority lane for their security check.
  • Please look for signs saying "Fast Track".
  • You can gain access by showing your boarding pass.

Checked baggage

If you are connecting from an airport within Europe and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at London Heathrow International Airport.

Lounge

British Airways Galleries First Lounge and Galleries Club Lounge

Located in Lounge Area F, just after the baggage security check area.

  • For more information about the lounge, please see Lounge service.
  • Please see Using the lounge for rules (eligibility) on using the Japan Airlines Lounge.

Minimum Connecting Time (Approximate)

JAL (Terminal 3) to Terminal 2 100 minutes
JAL (Terminal 3) to Terminal 3 85 minutes
JAL (Terminal 3) to Terminal 4 115 minutes
JAL (Terminal 3) to Terminal 5 120 minutes

IMPORTANT

  • Please be aware that transfer times can sometimes be longer.
  • Depending on the connecting airline, connecting times may be longer than those listed above.
  • For more information, please contact the Japan Airlines Reservations Center.

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