Updated : 2017/8/7


Terminal map

Terminal guidance of airlines

Terminal D
  • Aeroméxico (AM)
  • Cayman Airways (KX)
  • Emirates (EK)
  • Etihad Airways (EY)
  • KLM Royal Dutch Airlines (KL)
  • Korean Airlines (KE)
  • Lufthansa (LH)
  • Sun Country Airlines (SY)
  • Viva Aerobus (VB)
  • Volaris (Y4)
Terminal E
  • Air Canada (AC)
  • Alaska Airlines (AS)
  • Delta Air Lines (DL)
  • Frontier Airlines (F9)
  • JetBlue (B6)
  • Spirit Airlines (NK)
  • United Airlines (UA)
  • WestJet Airlines (WS)

Passengers transferring from Japan Airlines to non-oneworld member airlines

Boarding pass

If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.

Checked baggage (Re-check)

Regardless of whether your final destination is within the US or abroad, all passengers must go through a customs inspection when entering the United States.

Even if "final destination" is stamped on the baggage tag you were given when you checked your baggage at your departure point, you are still required to collect your baggage here and proceed through Customs.

The baggage collected for the customs inspection can be deposited again at Baggage Drop Off.

  • After completing the customs inspection, please follow the signs within the building to the baggage re-check counter (Baggage Drop Off).
  • Passengers who do not have a boarding pass for their connecting flight can go to their airline desk in the departures lobby to check in.

Moving between terminals

Japan Airlines (JL) flights arrive at Terminal D.
Skylink is a free light rail train that connects all five terminals while inside of security.
Terminal Link is a free van shuttle between all terminals once outside of security.

  • To reach your connecting terminal, please use the circular monorail (Skylink) which travels between terminals after the security inspection area, or use the shuttle bus that travels between each terminal (Terminal Link). (Both services are free.)


There are guides on hand to assist people at the checked baggage handover area in Customs, so please do not hesitate to ask one of them if anything is unclear.

Passengers transferring from non-oneworld member airlines to Japan Airlines


Passengers connecting to Japan Airlines flights should go to Dallas/Fort Worth Airport Terminal D, and check in at the Japan Airlines check-in counters.
Even if you have a boarding pass for your Japan Airlines flight, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

Checked baggage

If you are connecting from an airport within the United States or Canada, or from an American Airlines international flight, and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at Dallas/Fort Worth International Airport, but it is necessary to verify the baggage tag you were issued upon check-in.

Airline Clubs Lounge

Passengers on flights operated by Japan Airlines may use the Airline Clubs Lounge near departure gates 20 and 21 in Terminal D.

  • For more information about the lounge, please see Lounge service.
  • Please see Using the lounge for rules (eligibility) on using the Japan Airlines Lounge.

Minimum Connecting Time (Approximate)

JAL → other international airlines 70 minutes
JAL → other domestic airlines
Other international airlines → JAL
Other domestic airlines → JAL 55 minutes


  • Please be aware that transfer times can sometimes be longer.
  • Depending on the connecting airline, connecting times may be longer than those listed above.
  • For more information, please contact the Japan Airlines Reservations Center.

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