Special Handling for tickets following the current situation in the Middle East
Flight operations of JL59/50 for Tokyo (Haneda) – Doha remain suspended until it is confirmed that sufficient safety measures are ensured under the current situation in the Middle East.
In consideration of the situation, we will accept changes or refunds for the applicable tickets as follows.
Applicable Tickets
JAL International tickets issued on/before Saturday, February 28, 2026（tickets starting from 131）
Applicable Flights
Flights departing from or arriving at Doha and Dubai through May 1, 2026 (Friday)
Procedures
In the event that your reserved flight is cancelled
We offer a one-time change to an alternative flight or a refund free of charge. Please complete the procedures through the JAL website.
In the event that your reserved flight is not cancelled
We offer a one-time refund free of charge. Please complete the procedures through the JAL website.
Customers who reside in Japan
Customers who reside outside of Japan
Customers who reside outside of Japan can check your reservation on the JAL website for your region.
If you have a ticket that cannot be refunded on the JAL website, please use the dedicated refund form below.
[For customers who purchased tickets through a travel agency]
Please contact the place where you purchased the ticket for cancellations and refunds.