Multimedia Station operating procedure (Family Mart)

The multimedia terminal in the convenience store is only available in Japanese. Please follow the steps below to complete your payment.

STEP1

Home screen

Select the "代金支払い/チャージ (Payment/Charge)" button.

STEP2

Service Information screen

Select the "番号入力 (Go to Number Input Screen)" button.

STEP3

Search for payment details

Enter the departure date, airline code, flight number (3 or 4 digit number), and select the "OK" button.

Example:

For JAL flight number 1501 departing on October 1, enter 1001JAL1501

Airline name Airline code
Japan Airlines JAL
Japan Transocean Air JTA
Ryukyu Air Commuter RAC

[For JMB members]

Enter your JMB membership number (9-digit number*) and select the "OK" button.

  • Two zeros should be added to the beginning of your JMB membership number, if it is 7-digit.

Example:

If your JMB membership number is 123456789, and your last name (family name) is Tanaka, enter 123456789TANAKA.

[For non-JMB members]

Enter the 6-digit Reservation Number and the passenger's last name (family name), select the "OK" button.

Example:

Mr Tanaka with Reservation Number ABC234, enter ABC234TANAKA

STEP4

Review application data entered

Review the notes (payment is accepted by cash only) and select the "同意して利用する(Agree and Proceed)" button.

Review the information entered and select the "確認 (Confirm)" button to confirm.

STEP5

Issue payment slip

Please bring your payment slip to the cash register and complete the payment within 30 minutes.
After making payment, please hold on to the "取扱明細書兼領収書・お客様へのご案内(payment receipt for customer)" until you board your flight.

  • Refunds are not permitted at the store once the payment has been made.