Multimedia Station operating procedure (Family Mart)
The multimedia terminal in the convenience store is only available in Japanese. Please follow the steps below to complete your payment.
STEP1
STEP5
STEP1 Home screen
Select the "代金支払い/チャージ (Payment/Charge)" button.
STEP2 Service Information screen
Select the "番号入力 (Go to Number Input Screen)" button.
STEP3 Search for payment details
Enter the departure date, airline code, flight number (3 or 4 digit number), and select the "OK" button.
Example:
For JAL flight number 1501 departing on October 1, enter 1001JAL1501
| Airline name | Airline code |
|---|---|
| Japan Airlines | JAL |
| Japan Transocean Air | JTA |
| Ryukyu Air Commuter | RAC |
[For JMB members]
Enter your JMB membership number (9-digit number*) and select the "OK" button.
- Two zeros should be added to the beginning of your JMB membership number, if it is 7-digit.
Example:
If your JMB membership number is 123456789, and your last name (family name) is Tanaka, enter 123456789TANAKA.
[For non-JMB members]
Enter the 6-digit Reservation Number and the passenger's last name (family name), select the "OK" button.
Example:
Mr Tanaka with Reservation Number ABC234, enter ABC234TANAKA
STEP4 Review application data entered
Review the notes (payment is accepted by cash only) and select the "上記の内容を確認しました (I have confirmed the above items.)" button.
Review the information entered and select the "確認 (Confirm)" button to confirm.
STEP5 Issue payment slip
Please bring your payment slip to the cash register and complete the payment within 30 minutes.
After making payment, please hold on to the "受領書 (payment receipt for customer)" until you board your flight.
- Refunds are not permitted at the store once the payment has been made.