Multimedia Station operating procedure (Family Mart)

The multimedia terminal in the convenience store is only available in Japanese. Please follow the steps below to complete your payment.


Home screen

Select the "代金支払い/チャージ (Payment/Charge)" button.


Service Information screen

Select the "番号入力 (Go to Number Input Screen)" button.


Search for payment details

Enter the departure date, airline code, flight number (3 or 4 digit number), and select the "OK" button.


For JAL flight number 1501 departing on October 1, enter 1001JAL1501

Airline name Airline code
Japan Airlines JAL
Japan Transocean Air JTA
Ryukyu Air Commuter RAC

[For JMB members]

Enter your JMB membership number (9-digit number*) and select the "OK" button.

  • Two zeros should be added to the beginning of your JMB membership number, if it is 7-digit.


If your JMB membership number is 123456789, and your last name (family name) is Tanaka, enter 123456789TANAKA.

[For non-JMB members]

Enter the 6-digit Reservation Number and the passenger's last name (family name), select the "OK" button.


Mr Tanaka with Reservation Number ABC234, enter ABC234TANAKA


Review application data entered

Review the notes (payment is accepted by cash only) and select the "上記の内容を確認しました (I have confirmed the above items.)" button.

Review the information entered and select the "確認 (Confirm)" button to confirm.


Issue payment slip

Please bring your payment slip to the cash register and complete the payment within 30 minutes.
After making payment, please hold on to the "受領書 (payment receipt for customer)" until you board your flight.

  • Refunds are not permitted at the store once the payment has been made.