Multimedia Station operating procedure (Family Mart)
The multimedia terminal in the convenience store is only available in Japanese. Please follow the steps below to complete your payment.
STEP1
STEP5
STEP1 Home screen
Select the "代金支払い/チャージ (Payment/Charge)" button.
STEP2 Service Information screen
Please review the information and select the "次へ (Next)" button.
Please select the "番号入力 (Go to Number Input Screen)" button.
STEP3 Search for payment details
Please enter the "お客様番号 (Customer number) (11-digit)" displayed on the payment information page, excluding hypens and select the "OK" button.
Please enter the "確認番号 (Confirmation number) (5971)" displayed on the payment information page and select the "OK" button.
STEP4 Review application data entered
Review the notes (payment is accepted by cash only) and select the "上記の内容を確認しました (I have confirmed the above items.)" button.
Review the information entered and select the "確認 (Confirm)" button to confirm.
STEP5 Issue payment slip
Please bring your payment slip to the cash register and complete the payment within 30 minutes.
After making payment, please hold on to the "受領書 (payment receipt for customer)" until you board your flight.
- Refunds are not permitted at the store once the payment has been made.