Business Flex user guide

Booking deadline Same day
Changes permitted Yes
Discount Not available
Transfer fare Available  User guide

*This fare is exclusive to JAL ONLINE (Corporate Support System) subscribers.

Eligible routes

All domestic routes operated by the JAL Group

Booking/Ticket purchase deadline

From 0 a.m., 360 days before the departure date,until the departure date.

After booking, please purchase before the purchase deadline.

(If the deadline passes, your booking will be cancelled without prior notice.)

Ticket validity

Tickets are valid on the ticket issuance date and remain valid for 1 year from the next day of ticket issuance date.
Booked tickets are valid only for the specified booked flight. Please change or cancel your booking prior to departure time if you do not plan to board the booked flight. (Tickets not changed or canceled by departure time cannot be used to fly.)


Booking changes are permitted.

  • It is not permitted to reverse to a segment’s direction or to change the passenger, origin, or destination.
  • Please ensure changes are made at least 20 minutes prior to the booked flight's departure.
  • If a booking change results in a different fare amount at the time of the change than at the time of purchase, the difference must be either paid or refunded.

Travelers to/from Sapporo(New Chitose/Okadama),Tokyo (Haneda/Narita), Nagoya(Chubu/Komaki),Osaka (Itami/Kansai/Kobe), and Fukuoka (Fukuoka/Kitakyushu) may choose either airport as their point of departure/arrival.


Cancellations must be made at least 20 minutes prior to the departure time of the booked flight.
The deadline to receive a refund is 30 days from the day after the ticket expires.

Time of refund Cancellation charges
Before departure No charge
After departure

Approximately 20% of the fare amount before taxes

Cabin class

Economy: Booking allowed
Class J: Booking allowed, departure date upgrade allowed*

First Class: Booking allowed, departure date upgrade allowed*

  • Departure date upgrade may be requested if there are seats available in First Class or Class J on the day of boarding.

Mileage accumulation rate

Economy: 100%

Class J: 110%

First Class: 150%