Ticket Number for Domestic Flights
What is a Ticket Number?
- Ticket numbers are 13-digit numbers issued to each customer when purchasing a ticket.
- This is one of the authentication codes required when proceeding forward.
When the Ticket Number is required
It is necessary in the following situations:
How to Check your Ticket Number
Your ticket nunber depends on the ticket type and your purchasing method.
JAL Website, Contact Center, and Airport Counters Open
When purchasing with a credit card
Where you can check
- Purchase completion screen
Click the "Reservation Details" button to display - Purchase completion email
Subject: [JAL domestic flights] Purchase details notification - Ticket number notification email
- Airline ticket number notification SMS
- E-ticket customer copy
- Reservation details screen *Sent before boarding
The verification procedure is as follows:
1. Log in as a JMB member or check your reservation by entering the passenger name, boarding date, airline, flight number, and reservation number.
2. Select "Search for ticket number" under "Reservation and boarding services" on the reservation details screen.
3. Enter the last four digits of the credit card number used for payment, then tap "Confirm" to display the ticket number on the next screen.
Emails and other such messages will not be sent. Please safe keep the ticket number.
Please note that if you paid using Apple Pay, you cannot use the last 4 digits printed on your physical credit card to verify your transaction.
Please open the Wallet app on the device registered with Apple Pay and select the credit card used for the payment. Then enter the last 4 digits of the card number (virtual card number) shown under the card details.
When purchasing tickets other than with a credit card
Where you can check
[When purchasing with e JAL Points]
- e-ticket itinerary/receipt
- Purchase completion screen
Click Reservation Details - Purchase completion email
Subject: [JAL domestic flights] Purchase details notification
[When purchasing at a convenience store (cash), bank or post office ATM, via internet transfer, or with a JAL travel voucher]
- e-ticket itinerary/receipt
- Ticket number notification email
- Airline ticket number notification SMS
- For customers who are not JMB members and make reservations through our inquiry desk or airport counter, we register a phone number instead of an email address when making a reservation. For customers who provide a mobile phone number, we may notify them of their ticket number via SMS.
Please safe keep the email message and receipt.
Domestic Award Tickets
How to Check Your Ticket Number
You can find your ticket number in the automatic email message sent when you finalized your domestic award ticket transaction.
Please check the section labeled Electronic Ticket Itinerary/Receipt.
Email subject:[JAL] eチケットお客さま控え - Electronic Ticket Itinerary/Receipt
If you did not receive the above email
Go to Manage booking to find your ticket number before your flight date by following the steps:
- Log in as the passenger or the mileage redemption member.
- Select the relevant reservation from your reservation list.
- Click the “Electronic Ticket Itinerary/Receipt ” button in your reservations.
Travel Agency Open
- "E-ticket customer copy" or "email" when purchased from a travel agency
- If you only have a reservation number, please contact the travel agency directly.
