MOSCOW
SHEREMETYEVO INTERNATIONAL AIRPORT

Updated: 2020/3/24

Airport guide Print

Arrival

Arrival flow

  1. 1

    Immigration

  2. 2

    Baggage Claim

  3. 3

    Customs

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Arrival regulations

Quarantine

Not required when entering the country from Japan.

Immigration

  • Your immigration card will be automatically issued by the official at Immigration. Please sign it and hand it in to the official.
  • Some visas are sticker-type visas (single/double/multiple) that are stuck inside passports, and some are document-type visas (multiple) with photographs attached.
  • Please note that you cannot enter the country by invitation only.
  • IMPORTANT
    • The immigration card returned to you will be required when you exit the country.

Transfer

International → International Terminal D
(Baggage can be checked through)

Please proceed to the transfer counter for international connecting flight and check in there for your next flight. Pass through the border Control, Security check and move down to the departure floor. (3rd floor)
Then proceed to your departure gate.

International →International Terminal EF
(Baggage cannot be checked through)

Please proceed to the transfer counter for international connecting flight and check in there for your next flight. Pass through the border Control, Security check and move down to the 3rd floor to reach Terminal D departure floor.
Proceed to departure gates of Terminal EF by foot. (Terminal E 10mns, Terminal F 15mns)

International → Domestic Flights
(Baggage can be checked through)
Please collect your baggage after arrival on your international flight. Leave the baggage at the domestic transit counter and proceed to 3rd floor domestic check in lobby.
International → Domestic B
(Baggage can be checked through)
Please collect your baggage after arrival on your international flight. Leave the baggage at the domestic transit counter and proceed to 3rd floor (departure floor).Take the shuttle train to access to Terminal B. (Shuttle train every 4-5mns, 7mns)

Customs

Documents required
  • Please also make a currency declaration at this time.
  • If you are carrying cash totaling US$10,000 equivalent or more, this must be declared.

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowJAL International Reservations - Inquiries

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

  1. 1

    Check-in

  2. 2

    Security check

  3. 3

    Customs

  4. 4

    Immigration

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Departure regulations

Check-in

  • Check-in opens 3 hours prior to departure.
  • JAL check-in is located at counters 95-99 of the departure lobby, level 3.

Customs

Documents required
  • Passport
  • customs declaration form (required only if you have items to declare)
  • IMPORTANT
    • You must make a declaration when entering the country if you are in possession of items worth $10,000 equivalent or more.

 

Information for Business Class passengers about Fast Track (Customs, Immigration, Security check priority lane)
  • Business Class passengers are able to use Fast Track, a priority lane through Customs, Immigration and Security check

Immigration

  • To carry out immigration checks, please proceed to Passport Control on level 3 of the lobby.
  • Business Class passengers can proceed to Fast Track and use special lanes for Customs, Immigration, and Security check.
  • Please show your passport, visa, departure card, and boarding pass.

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