e JAL Point Awards

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Restrictions of Use

Please note the following restrictions when using e JAL Points.

  • e JAL Points can be used only by the JMB member, the JMB member's spouse, and the JMB member's relatives within the second degree of kinship.

For more information, please refer to e JAL Point handling details and precautions.

When booking package tours, only the e JAL Points of the person (JMB member) who booked the tour will be accepted as payment.

  • Miles cannot be redeemed for e JAL Points during the purchase process. Please redeem your miles for e JAL Points before the start of your purchase. 
  • When paying for international flight tickets, e JAL Points can be used only for itineraries that originate from Japan and that can be purchased via the JAL website.
  • Refunds of e JAL Points are permitted.

e JAL Points used for payment will be refunded when the airline ticket is canceled.

e JAL Points cannot be exchanged for cash.

  • Once redeemed, mileage cannot be refunded to the original JMB account.

Mileage that has been deducted from a JMB account following an e JAL Point Awards request cannot be refunded to the original account or used in exchange for a different award. This applies regardless of whether the refund request is made before the use of the e JAL Points.

  • e JAL Points usage and other restrictions are subject to change without notice.

For more details on usage restrictions and other precautions, please refer to e JAL Point handling details and precautions.

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