e JAL Points handling details and precautions

Purchasing a domestic flight ticket

Purchasing a domestic flight ticket

  • It is handled on JAL website.
  • e JAL Points cannot be used for purchase of JAL Business KIPPU or e Business.
  • It is only available for JAL Group flight sector.
  • When newly purchasing tickets on JAL website, you can use e JAL Points and credit card in combination.
  • You cannot use in combination with payment at convenience stores, payment at ATMs or internet transfer.
  • Payment for domestic flight tickets is in units of "・10".
  • Purchased tickets cannot be changed for airlines other than JAL Group airlines regardless of the type of fares.

Purchasing an international flight ticket

  • e JAL Points can be used for itineraries that originate from Japan and through JAL website only.
  • You can use e JAL Points to pay for tax included in international flight tickets.
  • e JAL Points cannot be used to pay for taxes or other handlings charges that apply to international award tickets.
  • Only the e JAL Points of the logged in member can be used for payment.
  • If the flight to and from Japan is a JAL international flight, you can purchase tickets which include flight sectors of other airlines.
  • When purchasing tickets on JAL website, you can use e JAL Points and credit card in combination.
  • You cannot use in combination with payment at convenience stores, payment at ATMs or internet transfer.
  • Upon a cancellation, e JAL Points will be allocated preferentially to the cancellation charge.
  • Payment for international flight tickets is in a unit of "・1".
  • Purchased tickets cannot be changed for airlines other than JAL Group airlines regardless of the type of fares.
  • When paying by e JAL Points, if there are accompanying passengers, points will automatically be allocated to the ticket for the passenger with e JAL Points account on a preferential basis. You can reallocate the automatically allocated e JAL Points according to your preference on "Confirm e JAL Points payment allocation" screen.

To purchase domestic/overseas tours

  • You can purchase on JAL website (Domestic JAL Dynamic Package only).
  • e JAL Points cannot be used for payment of International JAL Dynamic Package, J-TAP products, JALPAK International e-hotels and products offered under discount promotions.
  • When purchasing tours on JAL website (Domestic JAL Dynamic Package only), you can use e JAL Points in combination with credit card and other JMB awards.
  • There are restrictions on combined use. Please confirm at the time of reservation.
  • Payment for domestic/international tours will be accepted for "・10" or more and in units of "・1".
  • The member who pays with e JAL Points (representative) will be required to participate in the tour.(Except Domestic JAL Dynamic Package products)
  • e JAL Points for multiple members cannot be pooled within the same reservation record.

Others

  • You cannot exchange for cash.
  • You cannot omit the procedure to exchange mileage for awards and allocate your mileage for the payment directly.
  • e JAL Points is a JMB award, thus it is only limited to payment by the member. In terms of use, the member, member's spouse and member's relatives within the second degree are eligible.
  • You can use your e JAL Points for payment even if you will not be traveling on the itinerary, provided that you make the booking yourself on the JAL website.
  • Usage and other restrictions are subject to change without notice.