Miles cannot be redeemed for e JAL Points during the purchase process. Please redeem your miles for e JAL Points before the start of your purchase.
The e JAL Points of two or more members cannot be pooled together for payment. e JAL Points cannot be used in combination with miles.
e JAL Points are offered as a JMB award, thus are limited to payment by the member. In terms of use, the member, member's spouse, and member's relatives within the second degree of kinship are eligible.
e JAL Points can be used in combination with credit cards only. e JAL Points cannot be used in combination with payment at convenience stores, payment at bank ATMs, or internet money transfers. * Restrictions apply when purchasing tours with a combination of e JAL Points and another payment method.
Usage and other restrictions are subject to change without notice.
Refunds are permitted for e JAL Points that were used for payment. * The purchase will be cancelled and the relevant e JAL Points will be returned to the original JMB account, retroactive to the date of the purchase.
Upon cancellation/refund, e JAL Points will be allocated to the cancellation charge.
Purchasing a JAL domestic flight ticket
Payment for domestic flight tickets is in units of "JPY1".
e JAL Points cannot be used for purchase of JAL CARD Flex or Business Flex.
e JAL Points cannot be used to pay for Domestic Passenger Facility Charge (PFC) that apply to domestic award tickets.
e JAL Points can only be used for JAL Group flight sectors. Tickets purchased using e JAL Points cannot be changed to a non-JAL Group flight, regardless of the fare type.
Purchasing a JAL international flight ticket
Payment for international flight tickets is in units of "JPY1".
e JAL Points can be used for itineraries that originate from Japan and through the JAL website only.
You can use e JAL Points to pay for tax included in international flight tickets. * e JAL Points cannot be used to pay for taxes or other handlings charges that apply to international award tickets.
Only the e JAL Points of the logged in member can be used for payment.
If there are accompanying passengers, e JAL Points will automatically be allocated to the ticket of the passenger with the e JAL Points account. The automatically allocated e JAL Points can be reallocated based on your preferences during the payment process.
If the flight to and from Japan is a JAL / JTA international flight, you can purchase tickets which include flight sectors of other airlines.
Purchasing JALPAK package tours
Payment for package tours will be accepted for "JPY10" or more in units of "JPY1".
e JAL Points can be used to pay for international package tours and JAL Dynamic Package (domestic/international) products. (International package tours and JAL Dynamic Package (international) products are limited to JMB members who live in Japan and can log in to the JAL website.)
e JAL Points cannot be used for some discount and promotional products.
The member who pays with e JAL Points (representative) will be required to participate in the tour. (except JAL Dynamic Package (domestic/international))
There are restrictions on the use of e JAL Points in combination with credit card payments.Please confirm at the time of reservation.