Currently, some members are seeing an error when they attempt to log in to the JAL app. If you are unable to log in to the JAL app and require a status card, please submit your request via the link below.
Enjoy a more convenient travel experience using your smartphone
Once you have downloaded and logged in to the JAL app, you can display your name, JMB membership number, current membership status, and oneworld tier status on the home screen. By displaying your membership status on the JAL app home screen and presenting it to the relevant airport staff, you will be able to enjoy the services and benefits that are offered when you travel on JAL Group flights, oneworld alliance member flights, and codeshare flights operated by partner airlines.