Free Inflight Wi-Fi on International Flights during the 70th Anniversary of JAL International Flights

Applicable Period

Boarding Date: from February 1 to February 29, 2024

All JAL international flights, however, code-share flights operated by other airlines are not eligible.

All passengers who board on subjected flights during the promotion period.

An announcement will be made on this page as soon as it is confirmed.

The promotion is not transferable or redeemable for cash.
For other details, please refer to the information on the international inflight Wi-Fi services.

Please contact the following for any inquiries regarding the inflight Wi-Fi service, including connection issues.

For passengers on Boeing 737

Intelsat Customer Support

For passengers on aircrafts other than Boeing 737

Panasonic Avionics Customer Support

Email: jal-wifi@panasonic.aero

Toll free number for inquiries (Japanese / English): 0120-959-033; 営業時間： Japanese: 9:00 to 17:30 (closed Saturdays, Sundays, public holidays, year-end and New Year holidays), English: 24 hours; * This service is not available from IP phones.

Inquiries by international phone (Japanese / English): +1-213-221-6130; 営業時間： Japanese: 9:00 to 17:30 (closed Saturdays, Sundays, public holidays, year-end and New Year holidays), English: 24 hours; * The calling party is to pay for the call.