Boarding Date: from February 1 to February 29, 2024
All JAL international flights, however, code-share flights operated by other airlines are not eligible.
All passengers who board on subjected flights during the promotion period.
An announcement will be made on this page as soon as it is confirmed.
Please contact the following for any inquiries regarding the inflight Wi-Fi service, including connection issues.
For passengers on Boeing 737
Intelsat Customer Support
Email: customercare@wifionboard.com (Japanese / English)
For passengers on aircrafts other than Boeing 737
Panasonic Avionics Customer Support
Email: jal-wifi@panasonic.aero