Paid advance seat selection for Extra Legroom Seat
Notice
Service fee has been revised effective for purchases made on/after October 1, 2024.
Paid lounge service purchased on/before September 30, 2024 will be available after October 1, 2024 at the original fee if there are no changes to your itinerary.
If changing your itinerary on/after October 1, revised fee will be applied.
There are various beverages, snacks, free Wi-fi and so on.
Please experience these services and refresh yourself before your flight.
- This is the paid service limited to some airports and the lounges there.
- The service varies depending on the location of the lounge.
- Entering lounge is accepted from 3 hours before your flight departure.
- Considering the congestion in the lounge, the number of flights and the quantity of tickets sold per flight are limited.
About JAL International SAKURA Lounge
Convenient facilities such as free Wi-Fi, Charging, Shower room, etc.
- The services provided depends on the lounge you visit. See the related webpage.
Enjoy your time in this special place.
Relax and freshen up yourself, and you can also work and socialize before your flight.
Click here for target lounges
Service Fee and Eligible Airport
Lounge service fee varies by region to purchase airline tickets.
- If you purchase in the other regions except for Japan and Canada, it will be paid in currency applicable to each region equivalent to the US dollar amount.
Purchases from October 1, 2024
Airport |
Sales District |
Tax rate |
Sales in Japan |
Sales in Canada |
Sales outside Japan and Canada |
Haneda |
JPY 8,250
(Without tax JPY 7,500)
|
CAD 82.50
(Without tax CAD 75)
|
USD 82.50
(Without tax USD 75)
|
Japan Consumption tax : 10% |
Narita |
JPY 8,250
(Without tax JPY 7,500)
|
CAD 82.50
(Without tax CAD 75)
|
USD 82.50
(Without tax USD 75)
|
Japan Consumption tax : 10% |
Kansai |
JPY 8,250
(Without tax JPY 7,500)
|
CAD 82.50
(Without tax CAD 75)
|
USD 82.50
(Without tax USD 75)
|
Japan Consumption tax : 10% |
Honolulu |
JPY 7,500 |
CAD 75 |
USD 75 |
no tax |
Frankfurt |
JPY 8,330
(Without tax JPY 7,000)
|
CAD 83.30
(Without tax CAD 70)
|
USD 83.30
(Without tax USD 70)
|
Germany : 19% |
Bangkok |
JPY 6,420
(Without tax JPY 6,000)
|
CAD 64.20
(Without tax CAD 60)
|
USD 64.20
(Without tax USD 60)
|
Thailand : 7% |
Manila |
JPY 6,000
|
CAD 60
|
USD 60
|
no tax |
- Taxes are included in the price.
- Per passenger/Per segment
- The fee for children is the same as for adults.
- Accompanied infants under 2 years old are free.
- The number of services sold is limited.
Passengers who meet the following conditions
- JMB Diamond, JGC Premier, JGC, JMB Sapphire, oneworld status Emerald and Sapphire members do not need to purchase this service as they have the previlige to access the lounge.
Please refer to here for the rules regarding an accompanying passenger and other information.
Eligible Tickets and Applicable Flights
- JAL international tickets* (Ticket numbers starting with 131)
- JAL international flights operated by JAL (regular scheduled flights) and departing from.
- Haneda, Narita, Kansai, Honolulu, Frankfurt, Bangkok, Manila
- Economy Flex fare (booking class Y) holders to Seoul and Guam are also eligible for purchase.
- Passengers on flight JL041 can use the lounge service free of charge and do not need to purchase this service.
Please see below for details.
Economy class (B/H/K/M/L/V/S/Q/N/O/T/Z)
- This paid lounge service is not applicable to certain fares such as Group inclusive tour fare ,include inclusive tour, etc.
How to apply for the service
You can purchase the paid lounge service at the same time when you purchase an international airline ticket on JAL website, or you can purchase it from "Manage Booking" function on JAL website.
To apply, please see the information below.
- Your purchase should be made before Check-in (including Online Check-in) is complete.
- This service is not for sale at Check-in counters.
- In case you use an award ticket, please purchase the service from the "Manage Booking" page on JAL website.
- If you make a reservation only, this service cannot be purchased. Please make your purchase using the "Manage Booking" function on JAL website after ticket purchase.
- Passengers who purchase or change airline tickets at other than JAL website and who meet following condition cannot purchase this service at JAL website. There are other conditions besides the following, please contact JAL contact center to purchase.
As there are other conditions except for the below conditions, please contact JAL contact center if you would like to purchase it.
- In case passenger purchased ticket in a country other than the country where they commence the travel.
Example: Purchase ticket departing from Japan at JAL contact center in America.
- In case passenger changed their ticket in a country other than the country where they commence the travel.
Example: Change ticket departing from United Kingdom at ticketing counter in Tokyo.
If you would like to reserve and purchase a ticket, please see this section
開く
Choose the flight you want to reserve.
STEP2
Select 'Paid Lounge Service'
Click the "Apply" on the 'Paid Lounge Service' screen.
Choose a passenger who purchases it.
- Passengers who have eligibility to access lounge and their first companion passenger can enter lounge for free, so there is no need to purchase this service.
Confirm the reservation on the "Confirmation" screen,and purchase ticket and paid lounge service together.
- If you hold the reservation without purchasing, the paid lounge service will be cancelled.
A confirmation email will be sent to your registered email address.
If you have already purchased a ticket, please see this section
開く
STEP1
Go to the "Manage Booking" function on JAL website
Click the "Services (seats, inflight meals, optional extras)" button on the "Reservation detail" screen.
STEP2
Select 'Paid Lounge Service'
Click the "Apply" on the 'Paid Lounge Service' screen.
- In case passengers who have eligibility to access the lounge can accopany one guest, they do not need to purchase this paid lounge service.
Confirm on the "Confirmation" screen, and purchase paid lounge service.
- If the payment is not completed, the reservation of Paid lounge service will be cancelled in a few hours.
A confirmation email will be sent to your resgistered email address.
Entering lounge is accepted from 3 hours prior to your flight departure.
Please present your boarding pass at the reception desk.
Changes and Refunds (Voluntary)
Lounge fee is refundable.
Please contact JAL contact center for the refund.
Please access JAL website and purchase the service again, in case a new flight is applicable for this service.
Change at JAL contact center
In case there is no sector change
Paid lounge service can be used when a new flight is still applicable for this service and quantities of sales.
Lounge fee is refundable if the service is not available for new flight or if passenger does not request an arrangement.
In case there is sector change
Lounge fee is refundable.
Please visit JAL website and purchase the service again, in case a new flight is applicable for this service and quantities of sales.
Upgrades with miles or additional payment
Lounge fee is refundable if lounge can be used for free by upgrading.
Please request the refund to JAL contact center, in case you apply for the upgrade service through JAL website or at departing airport.
Or at the airport on the date of your flight.
Refunds for paid lounge service only is not accepted in case there is no flight change.
If you request refund for JAL ticket, the fee for paid lounge service is refundable.
Please contact JAL contact center for the refund.
- Refund validity:
1 year and 30 days from the date of purchase.
- To passengers who purchased your JAL ticket from travel agent:
If you are changing or cancelling your flight, please contact the travel agent.
In regards to paid lounge service or refund of the fee, please contact JAL contact center.
Changes and Refunds (Involuntary reasons other than passenger convenience)
Important notes for attention in case of changes inflight reservations due to reasons other than the passenger's convenience.
Passengers who purchased tickets through JAL
We will rearrange this service whenever possible.
If the re-arrangement is made by JAL, no further process is needed by the passenger.
Please note depending on the alternative flight, the service may not be rearranged. In such occasions, the service fee paid will be refunded.
Please be sure to check your service re-arrangement status on the reservation details page before boarding.
How to check services on the JAL website
If this service has been rearranged, it will be indicated in the flight information field on the reservation details screen.
Please check the status of service rearrangement at latest by one day before departure.
If you request refund for JAL ticket
The fee for this service will also be refunded.
Passengers who purchased JAL ticket from travel agent
We will rearrange this service whenever possible.
Please note depending on the alternative flight, the service may not be rearranged.
In such occasions, the service fee paid will be refunded.
Re-arrangement status can be checked from the reservation details screen on the JAL website.
However, the re-arrangement status of this service must be confirmed in the following cases.
Please contact JAL contact center at latest by one day before departure after rearranging your ticket at travel agency.
- When flight change involves route change.
- If the flight is rearranged by travel agency.
If you request refund for JAL ticket
If you request refund for JAL ticket, please contact your travel agent.
However, please contact JAL contact center for a refund of the fee for this service, as the travel agent is unable to do so.
- Refund application period: Within 1 year and 30 days from the date of purchase.
Precautions for using the service (Please read carefully)
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- Paid lounge service is not eligible for mileage and FLY ON point accrual.
- Paid lounge service is not for sale at airports and during the flight.
- For more information about lounge service, please visit the following site.
- If you attained JMB status which can be enter lounge for free after purchasing the paid lounge service, please request a refund of the fee to JAL contact center.
- The service is prohibited to be transferred.
Q&A
Open
Can I purchase JAL First Class Lounge?
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JAL First Class Lounge is not subject to this paid lounge service.
Though I'm a JMB FLY ON status member, JGC, oneword status member, do I need to purchase this access ticket?
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Customers who are members of JMB Diamond, JGC Premium, JMB Sapphire, JAL Global Club or Ooneworld Emerald and Sapphire members can access lounges for free, so it is not required to purchase.
Are there any limits to the number of purchases and the applicable flights for the Paid lounge service?
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In order to provide a comfortable environment, the number of purchases and the applicable flights will be limited and the purchase will be made on a first-come-first-served basis.
Can I purchase this service at the airport check-in counter?
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This service cannot to be purchased at airport. Please purchase from JAL website before your check-in.
There is no limit when using business class, why is this service limited to 3 hours before flight departure?
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In order to minimize congestion in the lounges and provide a comfortable lounge environment, the use will be allowed from 3 hours before flight departure.