Paid advance seat selection for Extra Legroom Seat

  • JAL Paid Lounge Service Refined and elegant space will be provided before your flight. JAL Paid Lounge Service Refined and elegant space will be provided before your flight.

Notice

Paid lounge service for Ninoy Aquino International Airport (Manila) Lounge started on September 12, 2023.
Please see below for details.

Service Outline

​There are various beverages, snacks, free Wi-fi and so on.

Please experience these services and refresh yourself before your flight. 

  • This is the paid service limited to some airports and the lounges there.
  • The service varies depending on the location of the lounge.
  • Entering lounge is accepted from 3 hours before your flight departure.
  • Considering the congestion in the lounge, the number of flights and the quantity of tickets sold per flight are limited.
  • For the measures to prevent the spread of COVID-19, please be noted that the service has been limited.

About JAL International SAKURA Lounge

Convenient facilities such as free Wi-Fi, Charging, Shower room, etc.
  • The services provided depends on the lounge you visit. See the related webpage.
Enjoy your time in this special place.

Relax and freshen up yourself, and you can also work and socialize before your flight.

Click here for target lounges

Service Fee and Eligible Airport

Lounge service fee varies by region of purchase.

  • If you purchase in the other regions except for Japan and Canada, it will be paid in currency applicable to each region equivalent to the US dollar amount.

Please scroll horizontally.

Airport Sales District Tax rate
Sales in Japan Sales in Canada Sales outside Japan and Canada
Haneda

JPY 4,950

(Without tax JPY 4,500)

CAD 49.50

(Without tax CAD 45)

US$ 49.50

(Without tax US$ 45)

Japan Consumption tax : 10%
Narita

JPY 4,950

(Without tax JPY 4,500)

CAD 49.50

(Without tax CAD 45)

US$ 49.50

(Without tax US$ 45)

Japan Consumption tax : 10%
Kansai

JPY 4,950

(Without tax JPY 4,500)

CAD 49.50

(Without tax CAD 45)

US$ 49.50

(Without tax US$ 45)

Japan Consumption tax : 10%
Honolulu JPY 4,000 CAD 40 US$ 40
Frankfurt

JPY 4,760

(Without tax JPY 4,000)

CAD 47.60

(Without tax CAD 40)

US$ 47.60

(Without tax US$ 40)

 Germany : 19%
Bangkok

JPY 3,750

(Without tax JPY 3,500)

CAD 37.50

(Without tax CAD 35)

US$ 37.50

(Without tax US$ 35)

Thailand : 7%
Manila

JPY 3,500

CAD 35

US$ 35.00

  • Taxes are included in the price.
  • Per passenger/Per segment
  • The fee for children is the same as for adults.
  • Accompanied infants under 2 years old are free.
  • The number of services sold is limited.

Eligibility

Passengers who meet the following conditions

  • JMB Diamond, JGC Premier, JGC, JMB Sapphire, oneworld status Emerald and Sapphire members do not need to purchase this service as they have the previlige to access the lounge.
    Please refer to here for the rules regarding an accompanying passenger and other information.

Eligible Tickets and  Applicable Flights

  • JAL international tickets* (Ticket numbers starting with 131)
  • JAL international flights operated by JAL (regular scheduled flights) and departing from.

- Haneda, Narita, Kansai, Honolulu, Frankfurt, Bangkok, Manila

  • Economy Flex fare (booking class Y) holders to Seoul and Guam are also eligible for purchase.
  • Passengers on flight JL041 can use the lounge service free of charge and do not need to purchase this service.
    Please see below for details.

Applicable Class

Economy class ( B/H/K/M/L/V/S/Q/N/O/T/Z)

  • This paid lounge service is not applicable to certain fares such as Group inclusive tour fare ,include inclusive tour, etc.

How to apply for the service

How to purchase

​You can purchase the paid lounge service at the same time when you purchase an international airline ticket on  JAL website, or you can purchase it from "Manage Booking" function on JAL website.

​To apply, please see the information below.

  • Your purchase should be made before Check-In (including Online Check-in) is complete.
  • In case you use an award ticket, please purchase the service from the "Manage Booking" page on JAL website.
  • If you make a reservation only, this service cannot be purchased. Please make your purchase using the "Manage Booking" function on JAL website after ticket purchase.
  • ​Passengers who purchase or change airline tickets at other than JAL website and who meet following condition cannot purchase this service at JAL website. There are other conditions besides the following, please contact JAL call center to purchase.
    As there are other conditions except for the below condtions, please contact JAL call center if you would like to purchase it.
  • In case passenger purchased ticket in a country other than the country where they commence the travel.
    Example : Purchase ticket departing from Japan at call center in America.
  • In case passenger changed their ticket in a country other than the country where they commence the travel.
    Example : Change ticket departing from United Kingdom at ticketing counter in Tokyo.

Payment Method

Credit card

Use of Lounge

Entering lounge is accepted from 3 hours prior to your flight departure.

Please present your boarding pass at the reception desk.

Changes and Refunds (Voluntary)

Changes

Change on JAL website

Lounge fee is refundable.

Please contact JAL call center for the refund.

Please access JAL website and purchase the service again, in case a new flight is applicable for this service.

Change at JAL call center

In case there is no sector change

Paid lounge service can be used when a new flight is still applicable for this service and quantities of sales.

Lounge fee is refundable if the service is not available for new flight or if passenger does not request an arrangement.

In case there is sector change

Lounge fee is refundable.

Please visit JAL website and purchase the service again, in case a new flight is applicable for this service and quantities of sales.

Upgrades with miles or additional payment

Lounge fee is refundable if lounge can be used for free by upgrading.

Please request the refund to JAL call center, in case you apply for the upgrade service through JAL website or at departing airport.

Or at the airport on the date of your flight.

Refunds

Refunds for paid lounge service only is not accepted in case there is no flight change.

If you request refund for JAL ticket, the fee for paid lounge service is refundable. 

Please contact JAL call center for the refund.

  • Refund validity :
    1 year and 30 days from the date of purchase.
  • To passengers who purchased your JAL ticket from travel agent :
    If you are changing or cancelling your flight, please contact the travel agent.
    In regards to paid lounge service or refund of the fee, please contact JAL call center.

Changes and Refunds (Involuntary reasons other than passenger convenience)

Important notes for attention in case of changes in flight reservations due to reasons other than the passenger's convenience.

Passengers who purchased tickets through JAL

We will rearrange this service whenever possible.
If the re-arrangement is made by JAL, no further process is needed by the passenger.
Please note depending on the alternative flight, the service may not be rebooked. In such occasions, the service fee paid will be automatically refunded.
Please be sure to check your service re-arrangement status on the reservation details page before boarding.

How to check services on the JAL website

If this service has been rearranged, it will be indicated in the flight information field on the reservation details screen.
Please check the status of service rearrangement at latest by one day before departure.

Passengers who purchased JAL ticket from travel agent

We will rearrange this service whenever possible. 

Please note depending on the alternative flight, the service may not be rearranged.

In such occasions, the service fee paid will be automatically refunded.

Re-arrangement status can be checked from the reservation details screen on the JAL website.

How to confirm service arrangements.

However, the re-arrangement status of this service must be confirmed in the following cases.

Please contact JAL Call Center at latest by one day before departure after rearranging your ticket at travel agency.

  • When flight change involves route change.
  • If the flight is rearranged by travel agency.

Passengers who have refunded their tickets

The fee for this service will also be refunded. Please contact JAL Call Center.

  • Refund application period: Within 1 year and 30 days from the date of purchase.