Booking conditions on JAL Website
Click below to view reservations and purchased tickets.
Passengers traveling with a JMB International Upgrade Award
To use the upgrade award, you are required to purchase a ticket for the flight first, then apply the upgrade from the JMB top page upon login.
If there are no seats available for an upgrade on the requested flight, the class of the purchased fare will be accommodated. Even for ticket refund due to no seats being available for upgrade, cancellation and refund charges will apply.
Seats on JAL Group flights can be selected at the time of booking.
Seat selection is not available in the following situations.
JAL international flights, JAL domestic flights connecting to JAL international flights, other airlines' flights included in the itinerary
To cancel a booking before ticket purchase, it is acceptable before the departure date of the first flight segment in the itinerary.
To cancel a booking after ticket purchase, it can be done until 23:59 of the day prior to the departure date of the first flight segment in the itinerary. Cancellation and refund charges will apply.