Refunding your ticket

Application at JAL international reservation center or city counter

Within one year and 30 days from the issue date of EMD

• Before commencement of travel:
  The amount calculated by subtracting the cancellation charge (when set in the fare rule) from the paid fare and taxes/fees/charges etc.
  may be refunded.
•  
• After commencement of travel:
  The amount calculated by subtracting the cancellation charge (when set in the fare rule) from the difference between the paid fare and the fare applicable to the sectors onboard, along with unused taxes/fees/charges etc. may be refunded.

Unused fees/charges and refund amount as a result of ticket change may be refunded.

Refund will be made to the credit card account deducted at the time of purchase through the credit card company. The period of refund may differ depending on the acceptance date of refund, invoice closing date of the credit card company and the timing of refund processing, and may take approximately 2 months.
In addition, there may be situations where refund with handling charges subtracted is made after the entire amount is once deducted or where deduction and refund is carried out simultaneously and only the handling charge is deducted. For details, contact each credit card company.

Refund will be made to the designated bank account within approximately 2 weeks after the refund application (bank transfer fee are at customer expense).