Flights operated by JAL depart from and arrive at Terminal 1.

Updated : 2024/4/19


Terminal map

Transfer check-in counters are different depending on the destination airline.For more information, please see the Changi Airport site (English).

Please use the free Skytrain to travel between Terminals 1-3.The Skytrain operates every 3-6 minutes, and it takes 1-3 minutes to travel between each terminal.
You can also use moving walkways to travel between other secure areas.
Please use the free shuttle bus to travel between Terminal 2 and Terminal 4.

  • Transit passengers arriving Terminal 1 and connecting to LCC departing at Terminal 4 need clear Singapore Immigration and proceed to the check-in counters at Terminal 4.

Terminal guidance of airlines

Terminal 1
  • Japan Airlines (JL)
  • Air China (CA)
  • Air France (AF)
  • American Airlines (AA)
  • Bangkok Airways (PG)
  • British Airways (BA)
  • Emirates (EK)
  • KLM Royal Dutch Airlines (KL)
  • Philippine Airlines (PR)
  • Qantas Airways (QF)
  • Qatar Airways (QR)
  • Thai Airways (TG)
Terminal 2
  • Air India (AI)
  • Etihad Airways (EY)
  • Lufthansa (LH)
  • Malaysia Airlines (MH)
  • Royal Brunei Airlines (BI)
  • Singapore Airlines (SQ) *
  • United Airlines (UA)
Terminal 3
  • Asiana Airlines (OZ)
  • Biman Bangladesh Airlines (BG)
  • China Airlines (CI)
  • China Eastern Airlines (MU)
  • Garuda Indonesia (GA)
  • Saudi Arabian Airlines (SV)
  • Singapore Airlines (SQ) *
  • SriLankan Airlines (UL)
  • Vietnam Airlines (VN)
Terminal 4
  • Air Asia (AK/Z2/QZ/FD/D7)
  • Cathay Pacific Airways (CX)
  • Cebu Pacific Air (5J)
  • Jetstar (JQ)
  • Jetstar Asia (3K)
  • Korean Airlines (KE)
  • Spring Airlines (9C)
  • VietJet Air (VJ)
  • As customers connecting to Singapore Airlines (SQ) have different terminals depending on destination, please check in advance.

Minimum Connecting Time (Approximate)

JAL ⇔ other international airlines 60 minutes


Depending on the connecting airlines, more than 60minutes maybe necessary.
Please allow extra time for connection at Singapore.
Depending on carrier, transit passengers connecting to LCC might be required to clear Singapore Immigration and proceed to the check-in counters at Departure level.

More about international travel

Use oneworld round-the-world fare to travel the world with ease.

Book your hotel, car, Wi-Fi router and other travel options with us.

Introducing JAL's new inflight service.