Business hours:
Weekdays Monday to Friday 9:00 AM - 5:00 PM (Local Time, Japan)
*Closed on Saturdays, Sundays, public holidays, May 1, and year-end/New Year holidays
Note
Open
JAL group will introduce telework at some contact center. It improve the situation that it is difficult to get through on the phone during the disasters. Because of limitations in the telework environment, it may take some time to answer depending on the content of your inquiry.
We would appreciate your understanding.